Taco Bell

3.7
699 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 231 E. Main St. in Westfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
231 E. Main St., Westfield, MA
01085, United States

Hours

Reviews

3.7
699 reviews
5 stars
302
4 stars
143
3 stars
122
2 stars
41
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Consistency

Many reviews highlighted inconsistency in food quality, with complaints about stale items, incorrect orders, and missing ingredients.

Management Issues

Several customers expressed dissatisfaction with management, citing rudeness and lack of accountability for mistakes.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and issues with food preparation.

Positive Experiences

Despite the negative feedback, some customers praised specific locations for good service and food quality.
  • MB
    moiya bear
    Nov 4, 2025
    5.0
    You say extra and they give it to ya! So good 🤤 thank you and keep up the great work!
  • MB
    Moiya Bear
    Aug 29, 2025
    5.0
    Taco bell is always amazing. Unfortunately the prices are outrageous now...
  • ML
    Michael Leganza
    Jul 5, 2025
    1.0
    This place used to be good. Went downhill. Stale chalupa's and soggy nachos on August 28th 2025 around 7 pm. Called store back. Female Manager refused to give name. Said no refund unless I drive back. So I have to drive back and waste time and gas for your actions of giving disgusting stale soggy food?
  • CB
    chris B
    Jul 2, 2025
    2.0
    Place has gone downhill from one of the best to consistently wack. Dude dropped my order on the floor and couldn't even hit me with so much as a "sorry"
  • PR
    Paul Russell
    Jun 28, 2025
    2.0
    So much worse than the last time. I stopped because they were getting bad and now just so bad

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell, 231 E. Main St., Westfield?

The drive-through is open Monday to Wednesday from 7 AM to 2 AM, Thursday to Saturday from 7 AM to 3 AM, and Sunday from 7 AM to 2 AM.

What types of payment does Taco Bell at 231 E. Main St. accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.