Taco Bell

3.7
706 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 231 E. Main St. in Westfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
231 E. Main St., Westfield, MA
01085, United States

Hours

Reviews

3.7
706 reviews
5 stars
302
4 stars
145
3 stars
122
2 stars
42
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Consistency

Many reviews highlighted inconsistency in food quality, with complaints about stale items, incorrect orders, and missing ingredients.

Management Issues

Several customers expressed dissatisfaction with management behavior, citing rudeness and lack of respect for both customers and staff.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and the quality of food during certain visits.
  • OD
    Obe Diaz
    5 days ago
    5.0
    Nice clean location. Staff was super friendly.
  • CC
    Casey
    Dec 27, 2025
    1.0
    Me and my husband always go here. There is a younger girl working drive thru usually wearing a cross. Her name is Lima or Lina I believe. She is always sweet and interactive with every customer giving us a a unique experience every-time we are there. This poor girl is getting yelled at and threatened with write ups tonight. Clearly the managers have no respect for the workers as people. This is NOT team leader behavior and it makes the atmosphere and workers mood undesirable. The manager with the black hair and the one with the accent needs to do better! Stop treating these poor kids with such disrespect. It’s disgusting and disappointing.
  • AP
    Aaron Proulx
    Dec 20, 2025
    1.0
    Buyer beware. The inconsistency of this place is disconcerting
  • MF
    Martin Fernandez
    Nov 30, 2025
    4.0
    Service is always fast and friendly , just remember hot sauce.
  • MM
    Mark Mitch
    Nov 27, 2025
    1.0
    Just don't like Taco Bell

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell, 231 E. Main St., Westfield?

The drive-through is open Monday to Wednesday from 7 AM to 2 AM, Thursday to Saturday from 7 AM to 3 AM, and Sunday from 7 AM to 2 AM.

What types of payment does Taco Bell at 231 E. Main St. accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.