Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.2
812 reviews
5 stars
435
4 stars
228
3 stars
83
2 stars
24
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The store is generally reported as clean and well-organized, though some customers noted issues with the bathrooms and produce quality.
Customer Service
Customer service experiences vary widely; some customers praised the staff for being friendly and helpful, while others reported rudeness and unprofessional behavior.
Product Quality
Mixed feedback on product quality, particularly regarding meat and produce; some customers expressed disappointment with freshness and quality.
Pricing
Prices are generally considered affordable, with some customers noting good deals and sales, while others feel prices are rising.
Self Checkout Issues
Frequent complaints about self-checkout experiences, including long wait times and unhelpful staff.
- YTYvonne TNov 4, 20255.0Went to peruse the discounted produce, of which there was much to choose - many, many smoothie/nice cream/bread worthy bananas, apples, yellow squash, etc. Everything seemed well ordered & all appeared clean. Thank you, Stop & Shop!
- DDDeon'JhaOct 16, 20251.0Quick in and out will be ok I guess if u must but wouldn't recommend. Manager is silly telling her coworker she gotta pee multiple times like what I mean do u want him to wipe ya butt. Just say use the restroom or better yet ask for coverage and just walk away. That's bit ghetto and unprofessional if u ask me
- TKT KOct 13, 20255.0There was an error in my online order but they went above and beyond to fix it. Great staff and customer service.
- RMRonald McduffOct 12, 20255.0Good
- GTGayle TaylorOct 12, 20253.0It's a good place to shop. Cheaper than Big Y.....
Frequently Asked Questions About Stop & Shop
What types of shopping options does Stop & Shop offer?
Stop & Shop offers in-store shopping as well as online ordering with options for delivery or pickup.
Where is Stop & Shop located?
Stop & Shop is located at 57 Main Street, Westfield, MA 01085, United States.
What are the opening hours of Stop & Shop?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop have a loyalty program?
Yes, Stop & Shop has the GO Rewards loyalty program that offers personalized deals and allows customers to earn points redeemable for gas or groceries.
What services are available at Stop & Shop?
Services at Stop & Shop include Flu Vaccination, RedBox, UPromise, Blue Rhino propane exchange, Western Union money transfer, Coinstar kiosks, and more.
How can I contact Stop & Shop?
You can call Stop & Shop at +1 413-562-2300 or visit their Facebook page at https://www.facebook.com/1862950283984153.
Is there a propane exchange service near Stop & Shop?
Yes, the Blue Rhino Propane Exchange is located nearby, offering convenient propane refills while you shop.
Are there financial services near Stop & Shop?
Yes, nearby financial services include the Citizens Supermarket Branch bank, Coinme currency exchange and Bitcoin ATM, Western Union money transfer, and KeyBank ATM services.
Where can I find entertainment or rental kiosks near Stop & Shop?
A Redbox kiosk is located near Stop & Shop, offering movie rentals for your convenience.
What local services can I find close to Stop & Shop for health and wellness?
Nearby health and wellness services include the Mestek Wellness Center for therapy services, Thibault Chiropractic, and Baystate Dental PC for dental care.