Brand Certified
McDonald's
3.3(849 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
299 E Main Street, Westfield, MA
01085, United States
Certified by McDonald's • Mar 01, 2026
(413) 568-1604
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
849 reviews
5 stars
275
4 stars
154
3 stars
139
2 stars
72
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Many reviews mentioned issues with food quality, including cold, poorly prepared, or incorrect orders.
Staff Performance
While some customers praised friendly staff, numerous reviews highlighted poor service, lack of training, and rude behavior from employees.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms.
Management Issues
Reviews indicated problems with management, including unprofessional behavior and failure to address customer complaints.
- TBTheresa BurekFeb 24, 20265.0Shamrock Shakes are back!!!
- TWTyler WortmanFeb 22, 20261.045 min wait to order for fast food, then they messed it up.
- NLN LentFeb 22, 20261.0For a McDonald's this place is just sad...
- JAJames AnnunziatoFeb 21, 20261.0I have been to full service sit downs restaurants where the food has come faster than it took the drive thru at this McDonald’s.
- DMDave MarksFeb 6, 20261.0I dont think we should be eating this. I have a bad bad feeling. it was all sugar and heavily processed. Price wasnt even that good. staff were great though.
Frequently Asked Questions About McDonald's
What are the regular opening hours for dine-in at McDonald's in Westfield, MA?
McDonald's in Westfield, MA is open for dine-in from 6:00 AM to 11:00 PM Monday through Friday, and until midnight on Saturday and Sunday.
Does McDonald's in Westfield offer 24-hour delivery service?
Yes, delivery is available 24/7, every day of the week at McDonald's in Westfield, MA.
Is there a drive-thru available at this McDonald's, and what are the hours?
Yes, there is a drive-thru open from 6:00 AM to 11:00 PM Monday through Friday, and until midnight on Saturday and Sunday.
What payment options does this McDonald's location accept?
This McDonald's accepts cash and major credit cards including American Express, Discover, MasterCard, and Visa, as well as mobile payments like Apple Pay and Android Pay.
What services are available at McDonald's in Westfield?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
How can I order food from McDonald's Westfield using a mobile app?
You can use the McDonald's App available on the Apple App Store and Google Play Store for quick and easy ordering.
Where is McDonald's located in Westfield, and how can I contact them?
McDonald's is located at 299 E Main Street, Westfield, MA 01085. The main phone number is +1 413-568-1604.
What nearby ATMs can I use when visiting McDonald's in Westfield?
You can use nearby ATMs such as Coinstar | Bitcoin ATM, Bank of America ATM, and TD Bank ATM, all located close to McDonald's for your convenience.
What other dining options are close to McDonald's in Westfield?
Nearby dining options include Friendly's (American and burger restaurant), MrBeast Burger, D'Angelo Grilled Sandwiches, Moe's Southwest Grill, K's Restaurant (Japanese/Sushi), and Starbucks for coffee and snacks.
Are there any automotive services near McDonald's in Westfield?
Yes, nearby automotive services include Town Fair Tire, Midas Westfield, Advance Auto Parts, Valvoline Instant Oil Change, and Thrifty Car Sales for various vehicle needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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