Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
838 reviews
5 stars
274
4 stars
154
3 stars
138
2 stars
72
1 star
200
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews mentioned issues with food quality, including cold or improperly prepared items, and some customers found foreign objects in their meals.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and restrooms being a common complaint.
Customer Service
Feedback highlighted poor customer service experiences, including rude staff and unhelpful management, leading to dissatisfaction among patrons.
Order Accuracy
A significant number of reviews indicated that orders were frequently incorrect, with missing items or wrong modifications being a recurring issue.
- DEDadrian EllingtonNov 14, 20251.0Waiting forever in the drive through even after “I’ll be right with you.”
- DJDavid JohnsonNov 10, 20251.0They leave their DoorDash tablet on after closing accepting orders that never get made.
- GTgabbie tragerNov 3, 20255.0the BEST experience i’ve had at a mcdonald’s. the drive thru workers were so friendly, professional, and kind. seriously impressed!
- VPVernon PostraOct 5, 20251.0Can I get a DRINK??????
- KMKaren MichalskiSep 2, 20255.0We had a quarter pounder with cheese and fries. It was around noon time. Everything was so fresh. One of the best McDonald's.
Frequently Asked Questions About McDonald's
What are the regular opening hours for dine-in at McDonald's in Westfield, MA?
McDonald's in Westfield, MA is open for dine-in from 6:00 AM to 11:00 PM Monday through Friday, and until midnight on Saturday and Sunday.
Does McDonald's in Westfield offer 24-hour delivery service?
Yes, delivery is available 24/7, every day of the week at McDonald's in Westfield, MA.
Is there a drive-thru available at this McDonald's, and what are the hours?
Yes, there is a drive-thru open from 6:00 AM to 11:00 PM Monday through Friday, and until midnight on Saturday and Sunday.
What payment options does this McDonald's location accept?
This McDonald's accepts cash and major credit cards including American Express, Discover, MasterCard, and Visa, as well as mobile payments like Apple Pay and Android Pay.
What services are available at McDonald's in Westfield?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
How can I order food from McDonald's Westfield using a mobile app?
You can use the McDonald's App available on the Apple App Store and Google Play Store for quick and easy ordering.
Where is McDonald's located in Westfield, and how can I contact them?
McDonald's is located at 299 E Main Street, Westfield, MA 01085. The main phone number is +1 413-568-1604.
What nearby ATMs can I use when visiting McDonald's in Westfield?
You can use nearby ATMs such as Coinstar | Bitcoin ATM, Bank of America ATM, and TD Bank ATM, all located close to McDonald's for your convenience.
What other dining options are close to McDonald's in Westfield?
Nearby dining options include Friendly's (American and burger restaurant), MrBeast Burger, D'Angelo Grilled Sandwiches, Moe's Southwest Grill, K's Restaurant (Japanese/Sushi), and Starbucks for coffee and snacks.
Are there any automotive services near McDonald's in Westfield?
Yes, nearby automotive services include Town Fair Tire, Midas Westfield, Advance Auto Parts, Valvoline Instant Oil Change, and Thrifty Car Sales for various vehicle needs.