Dunkin'

4.1
354 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1056 North Rd, Westfield, MA
01085, United States

Hours

Reviews

4.1
354 reviews
5 stars
198
4 stars
73
3 stars
25
2 stars
19
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Safety

Concerns were raised about food safety practices, including unsanitary conditions and improper handling of food.

Staff Friendliness

While some customers praised the friendliness of certain staff members, many others noted a lack of courtesy and professionalism among employees.

Order Accuracy

Numerous reviews indicated issues with order accuracy, with many customers receiving incorrect items or missing items altogether.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.
  • FP
    Frank Perez
    Dec 19, 2025
    5.0
    Another quick coffee on the road all was great hot fresh. Offe and made as I wanted.
  • RQ
    Rainbow queen
    Dec 15, 2025
    5.0
    I feel like that today.Duncan really did a good job.I just don't think that mentioned about our drink orders today.And I think that a half of the staff are just standing about just talking and we can hear them , it's not a good way to keep business going.I think that if they were in the brain or something like that , then I'd be fine , but we can hear them as we're sitting by the window
  • HB
    Hannah Boulais
    Nov 19, 2025
    2.0
    2 stars for the best coffee made by Ethan but i I am disappointed in the fact they could not accept tips at this location.
  • PR
    Paul Russell
    Oct 21, 2025
    4.0
    One of the nicest dunkin around
  • KB
    Kai Boro
    Oct 11, 2025
    1.0
    Flys. Everywhere. Don’t order donuts, muffins etc I’m a little worried for my drink as well

Frequently Asked Questions About Dunkin'

What are the opening hours at Dunkin' in Westfield, MA?

Dunkin' in Westfield, MA is open daily from 5:00 AM to 7:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.