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Dunkin' Zero
Brand Certified

Dunkin'

4.1
(355 reviews)

Business Details

1056 North Rd, Westfield, MA
01085, United States
(413) 437-7276
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1056 North Rd, Westfield, MA
01085, United States

Hours

Reviews

4.1
355 reviews
5 stars
200
4 stars
71
3 stars
26
2 stars
19
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unfriendly staff.

Food Safety

Concerns were raised about food safety practices, including unsanitary conditions and improper handling of food by staff.

Staff Attitude

While some customers praised individual staff members for their friendliness, many reviews highlighted a lack of professionalism and courtesy among employees.

Order Accuracy

Numerous customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Cleanliness

Some reviews noted cleanliness issues, particularly regarding food displays and overall store hygiene.
  • DJ
    dawn jackson
    3 days ago
    5.0
    Wow!!!! I am definitely pleased with the service I received today. The worker, can’t tell they’re a boy or a girl, and with a plethora of facial piercings, is A SWEETHEART!!! Made my day to say the least.
  • DB
    Dennis Barlow
    Feb 3, 2026
    3.0
    We go there or four times a week to this location and dine in. I don't know if the hot sandwiches have a design amount of time they should be cooked if they do there not doing it. 90% of the time our wraps or sandwiches are cold. Please cook longer.
  • FP
    Frank Perez
    Dec 19, 2025
    5.0
    Another quick coffee on the road all was great hot fresh. Offe and made as I wanted.
  • RQ
    Rainbow queen
    Dec 15, 2025
    5.0
    I feel like that today.Duncan really did a good job.I just don't think that mentioned about our drink orders today.And I think that a half of the staff are just standing about just talking and we can hear them , it's not a good way to keep business going.I think that if they were in the brain or something like that , then I'd be fine , but we can hear them as we're sitting by the window
  • HB
    Hannah Boulais
    Nov 19, 2025
    2.0
    2 stars for the best coffee made by Ethan but i I am disappointed in the fact they could not accept tips at this location.

Frequently Asked Questions About Dunkin'

What are the opening hours at Dunkin' in Westfield, MA?

Dunkin' in Westfield, MA is open daily from 5:00 AM to 7:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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