Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Westfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
362 reviews
5 stars
210
4 stars
69
3 stars
37
2 stars
11
1 star
35
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including wrong drinks and food items.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others noted rudeness and poor service.
Cleanliness
The location was frequently described as clean, with some customers appreciating the tidy environment.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including burnt items and poorly prepared drinks.
Speed of Service
While some customers experienced quick service, others noted long wait times, especially in the drive-thru.
- TDTate skyler destrompDec 30, 20251.0I’ve been to this location multiple times, they never make my drink correctly which is funny because it’s a simple cookie butter cold latte they advertise! They’re too lazy to add my cold foam no cookies and when you say something they gaslight you into saying it’s the same thing.. but it isn’t the same thing look at the damn photos or the drink them look at the ice coffee you gave me 😠
- SZsavannah ZNov 29, 20251.0told us they discontinued jelly munchkins gave us tiny donuts and filled our hot chocolate halfway
- BBBVNov 28, 20255.0I always have a good time at Dunkin. Whenever I need a coffee quick, I always choose Dunkin’ Donuts. Manny does a great job running these. I’ve been to Dunkin’ Donuts all over the United States and Manny without question runs the best of them all. Keep up the good work
- SSShafraz SharifSep 26, 20251.0I ordered hot coffee and they served cold one and again I went and requested to change they change and made hot one but its deferent flavour
- BTBella TeebagyJul 29, 20254.0A Dunkin’ is a Dunkin, and this one served. Honestly, better tasting coffee than other locations in my opinion past 1PM. Iced coffee was perfect and filled to the top, green tea tasted fresh, and the bagel was toasted just right. Super clean inside with a really nice marble fireplace by the seating area (not pictured). Staff seemed a bit tired or annoyed, but it didn’t affect my experience at all—
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Westfield, MA?
Dunkin' in Westfield, MA is open daily from 4:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
How can I order ahead from Dunkin' Westfield?
You can order ahead using the Dunkin' mobile app available on Apple and Android devices or order online via their website.
What are some popular menu items at Dunkin' Westfield?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does Dunkin' Westfield have a drive-thru option?
Yes, this Dunkin' location has a drive-thru for quick and convenient service.
Is Wi-Fi available at Dunkin' in Westfield?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Are children and families welcome at Dunkin' Westfield?
Yes, Dunkin' welcomes families and children at this location.
What nearby places can I visit before or after going to Dunkin' Westfield?
You can visit nearby places like Royal Nails & Spa for beauty services, Manny's Appliances for home needs, or Big Y World Class Market for grocery shopping.
Are there other coffee shops close to Dunkin' in Westfield?
Yes, there is another Dunkin' nearby, as well as other options like 7Brew and Starbucks nearby, allowing you to compare your favorite coffee spots.
What are some nearby dining options close to Dunkin' Westfield?
Nearby dining options include Panda House for Chinese cuisine, Five Guys for burgers, 99 Restaurants for American pub food, and Chipotle Mexican Grill for Tex-Mex meals.