Taco Bell

3.7
682 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 289 Turnpike Rd in Westborough. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
289 Turnpike Rd, Westborough, MA
01581, United States

Hours

Reviews

3.7
682 reviews
5 stars
313
4 stars
139
3 stars
76
2 stars
29
1 star
125

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including complaints about food being underfilled, cold, or even causing food poisoning.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and hair found in food.

Staff Performance

Feedback on staff performance was mixed; some praised individual employees for excellent service, while others criticized the overall attitude and efficiency of the team.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.
  • MK
    Melissa Kem
    Nov 16, 2025
    1.0
    I was around the area to pick up my kids so we stopped by for some Taco Bell before the hour drive back home. I had ordered 2 discovery lux boxes, large nacho fries, flamin hot cheese burrito, 2 orange cream frozen drinks. I was told at the window only 1 out of the 3 flamin hot burritos are available. No worries at all, I Kept the 1 and changed the other two to a beef grilled burrito. Received my order, drove out and I got cinnamon bites instead of my fries & burrito that was missing. Went around back to drive thru. Was told to come to the window and the girl and manager was giving me attitude about the order like as if it was my fault. Was told to walk- in but why not tell me that in the first place at the intercom? They were mad and made it a “big deal” as I’m receiving another persons order and not mine. Will not be returning here.
  • BK
    Ben Kahn
    Nov 13, 2025
    1.0
    30 minutes for this place to fill a fast food order.
  • CC
    Chris Crane
    Oct 13, 2025
    1.0
    Food was disgusting
  • GG
    Green Green
    Oct 12, 2025
    4.0
    The staff there are very nice and my food is always fresh and hot. That's a plus they did get kinda pricey tho lol
  • SP
    shop ping
    Sep 20, 2025
    1.0
    an employee with pink hair was shouting onto of her lungs at a kid who went to the back to pick up his order. this was extremely unprofessional of her. She had reddish pink hair. I usually come to this Taco Bell after a long day of work. I will never be coming back as this poor customer service is unacceptable.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Westborough?

The drive-through is open from 9:00 AM to 2:00 AM on Monday through Wednesday and Sunday, and from 9:00 AM to 3:00 AM on Thursday through Saturday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or on the mobile app for pick up or delivery from this Taco Bell.