Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
506 reviews
5 stars
253
4 stars
133
3 stars
68
2 stars
20
1 star
32
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers find prices to be higher than competitors, leading to dissatisfaction.
Customer Service
Mixed feedback on customer service; some staff are praised for their helpfulness, while others are reported as rude or unhelpful.
Product Quality
Customers appreciate the variety and quality of products, but there are complaints about expired items and poor quality meat.
Store Experience
The store is generally clean and well-stocked, but issues with self-checkout and staffing levels at registers are frequently mentioned.
Convenience
Customers value the convenience of the location and the online pickup option, though some have had negative experiences with curbside service.
- MDMark DerderianOct 13, 20254.0Stop& shop has some good sales, but some of the prices are a little higher than other stores.
- PRPratyush RaiOct 11, 20254.0Visiting for good saves on Dairy products here
- CHCathy HarrisonSep 7, 20254.0I like their organic brand Nature's Promise - especially their frozen gluten free pizza and their individual hummus cups. They have a dedicated area for gluten free products, which I appreciate.
- JGJames GriffinSep 3, 20251.0~$20 package of "steak tips" plagued with chewy fat and grizzle the whole way thru. Not worth buying meat at this location with what they cut and pack.. I bought them because we had tips from Costco a couple days before and they were delicious. Comparing the two I can say - one thing is not like the other 🤢
- SASilvia AdamesAug 17, 20255.0Shout out to Cam at the self check out for being awesome and very kind! Very good customer service!!
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Westborough, MA?
Stop & Shop in Westborough is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop offer delivery and pickup services?
Yes, customers can choose to shop in-store, online for delivery, or opt for attended pickup services.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What social media presence does Stop & Shop in Westborough have?
They have a Facebook page titled 'Stop & Shop' located at 32 Lyman Street, Westborough, MA, accessible via https://www.facebook.com/1838578653077815.
What types of services are available at Stop & Shop Westborough beyond grocery shopping?
Services include flu vaccination, Peapod online grocery, SCAN IT! Mobile, RedBox rentals, Blue Rhino propane exchange, Western Union, Coinstar, Citizen's Bank, and UPromise rewards.
How does Stop & Shop support the local community?
They combat hunger through the Stop & Shop School Food Pantry Program, ensuring no student goes to school hungry.
What nearby financial services can customers find close to Stop & Shop?
Nearby financial services include Coinme ATMs and currency exchange, Western Union currency exchange, and Citizens Supermarket Branch bank.
Are there any nearby places for relaxation or wellness near Stop & Shop?
Yes, Profilo Day Spa, Sohum Yoga and Meditation Studio, and Massage Envy - Westborough provide spa, yoga, and wellness services nearby.
Where can customers enjoy dining options near Stop & Shop?
Customers can visit Ruby Tuesday for burgers, Three Gorges Three for pan Asian cuisine, and Subway for quick sandwiches, all located close by.
Are there shopping centers or retail outlets near Stop & Shop?
Yes, Westborough Shopping Center, Marshalls department store, and PLAYNOW! Westborough toy store are all nearby retail destinations.