Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
511 reviews
5 stars
253
4 stars
134
3 stars
70
2 stars
20
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude and unprofessional behavior.
Pricing
Many customers expressed concerns about high prices compared to competitors, with some noting good sales but overall feeling the store is expensive.
Product Availability
Customers frequently mentioned issues with stock levels, particularly in produce and specific items, leading to dissatisfaction.
Store Experience
The store is generally described as clean and well-stocked, but there are complaints about long wait times at checkout and insufficient staff.
- CMChleo MenjivarDec 31, 20251.0Do not think about ordering for pick up from this place they are unprofessional have your order done last minute and take forever to bring out your order you’d get your groceries faster going inside the store as someone who usually likes to order pick up from other stopnshops but this one is horrible went inside the store no one was found at the customer service or inside the pick up
- TLTy LightnerDec 25, 20253.0I'm surprised this store has managed to stay open. Wegmans is do much better. I used to shop here before Wegmans opened. The other day Wegmans was out of one item that my wife wanted, so I went to this store and was struck by the lack of variety across the store.
- WSWill SheehanDec 7, 20251.0Rude and inconsiderate staff. Very lazy, literally refusing to do their jobs. Would never shop here again.
- MDMark DerderianOct 13, 20254.0Stop& shop has some good sales, but some of the prices are a little higher than other stores.
- PRPratyush RaiOct 11, 20254.0Visiting for good saves on Dairy products here
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Westborough, MA?
Stop & Shop in Westborough is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop offer delivery and pickup services?
Yes, customers can choose to shop in-store, online for delivery, or opt for attended pickup services.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What social media presence does Stop & Shop in Westborough have?
They have a Facebook page titled 'Stop & Shop' located at 32 Lyman Street, Westborough, MA, accessible via https://www.facebook.com/1838578653077815.
What types of services are available at Stop & Shop Westborough beyond grocery shopping?
Services include flu vaccination, Peapod online grocery, SCAN IT! Mobile, RedBox rentals, Blue Rhino propane exchange, Western Union, Coinstar, Citizen's Bank, and UPromise rewards.
How does Stop & Shop support the local community?
They combat hunger through the Stop & Shop School Food Pantry Program, ensuring no student goes to school hungry.
What nearby financial services can customers find close to Stop & Shop?
Nearby financial services include Coinme ATMs and currency exchange, Western Union currency exchange, and Citizens Supermarket Branch bank.
Are there any nearby places for relaxation or wellness near Stop & Shop?
Yes, Profilo Day Spa, Sohum Yoga and Meditation Studio, and Massage Envy - Westborough provide spa, yoga, and wellness services nearby.
Where can customers enjoy dining options near Stop & Shop?
Customers can visit Ruby Tuesday for burgers, Three Gorges Three for pan Asian cuisine, and Subway for quick sandwiches, all located close by.
Are there shopping centers or retail outlets near Stop & Shop?
Yes, Westborough Shopping Center, Marshalls department store, and PLAYNOW! Westborough toy store are all nearby retail destinations.