Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Westborough is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
430 reviews
5 stars
208
4 stars
117
3 stars
36
2 stars
18
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Issues
Frequent complaints about incorrect orders and poor customer service, with several customers noting rude staff and long wait times.
Food Quality
Mixed reviews on food quality; while some praised the freshness and taste, others reported issues with incorrect items and portion sizes.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived lack of value for money.
Staff Performance
Some employees received high praise for their friendliness and helpfulness, while others were criticized for unprofessional behavior.
Ambiance
Generally positive feedback on the restaurant's cleanliness and atmosphere, with some noting it as a good place to work or relax.
- KBKrissy Bennett2 days ago1.0I would literally rate it no stars if I could, absolutely disgusted with the quality of the food being served here. Ordered a you pick two, the salad was clearly old, took out all the mushy/ wilted lettuce to try and salvage something of a lunch. Took one bite of a cherry tomato and it tasted old and moldy, spit it out immediately!! Every time I order grub hub from them it’s absolutely disgusting or something is wrong. And stop being so stingy with the salad dressing, at least fill the little cup up. Always get less than half the cup!! Like wthelly!! Please do better, I do have pictures of the salad and I will be reaching out to corporate in regards to this matter!!
- ATApoorv thakurNov 23, 20251.0possibly the worst service ever of all the other Panera’s I have visited. They always tend to mess up the Pick up our delivery order. Sometimes preparing the wrong sandwich, or completely forget To have all the stuff in your order. So always check at Panera ensure everything is there
- DSDavid SnowdonNov 14, 20255.0Prices are higher now.
- MLMilena Castaneda LopezNov 3, 20255.0I had a great experience at Panera Bread! The customer service was excellent Claudia was super friendly, attentive, and made sure everything was perfect for me and my family. The food was fresh and delicious, first time coming to Panera and definitely will be coming back
- JCJonathan CanoySep 29, 20251.0Service was terrible. Greeted by a cashier named ‘Grace.’ If you’re seeing this, work on your manners. Cannot describe how many times I had to repeat myself and still received the wrong order. Wanted a steak sandwich, and got chicken. How does one mess up such a simple request. Meal itself was questionable. Will not and do not recommend this establishment to others, even when I typically consider other Paneras pretty good. Just awful.
Frequently Asked Questions About Panera Bread
Does Panera Bread Westborough accept reservations?
No, Panera Bread Westborough does not accept reservations.
What are the delivery hours for Panera Bread Westborough?
Delivery is available from 6:30 AM to 9:30 PM Monday through Thursday, 6:30 AM to 10:00 PM on Friday and Saturday, and 6:30 AM to 8:30 PM on Sunday.
Can I order online for delivery or rapid pick-up at Panera Bread Westborough?
Yes, you can order online for delivery or rapid pick-up through their website or the Panera Bread app.
What payment options are available at Panera Bread Westborough?
Panera Bread Westborough accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Westborough have a drive-thru?
Yes, Panera Bread Westborough offers a drive-thru service.
What meals are served at Panera Bread Westborough?
They serve breakfast, brunch, lunch, and dinner.
What type of environment and food quality does Panera Bread Westborough provide?
Panera Bread Westborough focuses on quality, clean ingredients served in a warm and welcoming environment, crafting menu items they're proud to feed to families.
What are some nearby places where I can visit before or after dining at Panera Bread Westborough?
Nearby, you can visit Board & Brush Creative Studio for arts and entertainment, Wayback Burgers for more dining options, or Roche Bros. Supermarkets for grocery shopping.
Is there public transit or other landmarks near Panera Bread Westborough that can help me find it?
Panera Bread Westborough is near shopping centers like Bay State Commons and the Westborough Farmers' Market, which can help guide your visit.
Are there family-friendly and entertainment options close to Panera Bread Westborough?
Yes, nearby family-friendly places include The Little Gym for gymnastics and Bollywood Dance Academy for performing arts classes.