Panera Bread

4.0
428 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

600 Union Street, Westborough, MA
01581, United States
(508) 898-3400
https://www.panerabread.com/en-us/cafe/locations/ma/westborough/600-union-street
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Westborough is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
600 Union Street, Westborough, MA
01581, United States

Hours

Reviews

4.0
428 reviews
5 stars
207
4 stars
117
3 stars
36
2 stars
18
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the soups and sandwiches, but some reported issues with portion sizes and food temperature.

Service Issues

Multiple reviews highlighted poor service experiences, including incorrect orders, slow service, and unprofessional staff behavior.

Pricing Concerns

Many customers felt that the prices were too high for the portion sizes and quality of food, leading to dissatisfaction.

Ambiance

The restaurant's ambiance was appreciated, with mentions of cleanliness and a pleasant environment for dining and working.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.
  • AT
    Apoorv thakur
    2 days ago
    1.0
    possibly the worst service ever of all the other Panera’s I have visited. They always tend to mess up the Pick up our delivery order. Sometimes preparing the wrong sandwich, or completely forget To have all the stuff in your order. So always check at Panera ensure everything is there
  • DS
    David Snowdon
    Nov 14, 2025
    5.0
    Prices are higher now.
  • ML
    Milena Castaneda Lopez
    Nov 3, 2025
    5.0
    I had a great experience at Panera Bread! The customer service was excellent Claudia was super friendly, attentive, and made sure everything was perfect for me and my family. The food was fresh and delicious, first time coming to Panera and definitely will be coming back
  • RR
    Rachel
    Oct 3, 2025
    5.0
    The food has gotten so much better! Had the pleasure of meeting Grace at the drive through. What a sweat heart! She made sure everything was okay with my food :)
  • JC
    Jonathan Canoy
    Sep 29, 2025
    1.0
    Service was terrible. Greeted by a cashier named ‘Grace.’ If you’re seeing this, work on your manners. Cannot describe how many times I had to repeat myself and still received the wrong order. Wanted a steak sandwich, and got chicken. How does one mess up such a simple request. Meal itself was questionable. Will not and do not recommend this establishment to others, even when I typically consider other Paneras pretty good. Just awful.
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Frequently Asked Questions About Panera Bread

Does Panera Bread Westborough accept reservations?

No, Panera Bread Westborough does not accept reservations.

What are the delivery hours for Panera Bread Westborough?

Delivery is available from 6:30 AM to 9:30 PM Monday through Thursday, 6:30 AM to 10:00 PM on Friday and Saturday, and 6:30 AM to 8:30 PM on Sunday.