Brand Certified
Panera Bread
3.9(437 reviews)
Certified by Panera Bread • Feb 22, 2026
Business Details
600 Union Street, Westborough, MA
01581, United States
Certified by Panera Bread • Feb 22, 2026
(508) 898-3400
Certified by Panera Bread • Feb 22, 2026
https://www.panerabread.com/en-us/cafe/locations/ma/westborough/600-union-street
Certified by Panera Bread • Feb 22, 2026
About
Certified by Panera Bread • Feb 22, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Westborough is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Panera Bread • Feb 22, 2026
Hours
Certified by Panera Bread • Feb 22, 2026
Reviews
3.9
437 reviews
5 stars
211
4 stars
118
3 stars
36
2 stars
18
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some staff praised for kindness and helpfulness, while others were reported as rude or unprofessional.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and delicious meals, while others reported issues with old or poorly prepared food.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived lack of value for money.
Ambience
Generally positive feedback on the restaurant's atmosphere, with mentions of cleanliness and a pleasant dining environment.
- CPColin Plante2 days ago5.0We need more Paneras in central Massachusetts.....How about Auburn, MA friends. Love this place.
- SBsarah BakhtiariFeb 11, 20261.0Soup was cold and there was the smallest possible amount of avocado in my sandwich. I ordered around 8:30 pm. Don’t go last minute. Very disappointing. It’s almost random to get a good meal here.
- MCMechee CherineJan 13, 20265.0I personally want to shout out a phenomenal, kind man from this location. Mr. Helton, the Assistant Manager. I will be forever grateful to this gentleman. I was in a pickle with my car not starting, and he was kind and helpful, which is rare to come by. He didn't just leave me in the parking lot; he offered me food, drink, and encouragement not to stay in the car. Managers like this are worth celebrating for their exceptional customer service. If I had to come back to Panera Bread, it would be specifically because of Mr. Helton. Thank you for being so kind, helpful, and resourceful.
- EBEd BurdickJan 4, 20264.0Good place to relax over breakfast
- KCk czhongDec 27, 20251.0French dipper is always my favorites. I had two visits at Panera recently. First visit I ordered pick two, so half French dipper and a soup, and it was perfect. This time I ordered the whole sandwich of French dip, and when i saw the dip container, I thought it was the same amount as for the half French dip sandwich, so I went to ask prep people there to see if I get more since I ordered the sandwich, and they said the half dip and whole sandwich is the same amount of dip. And not able to add more even I raised my concern of my sandwich, I tried to ask the manager and she said she can’t do anything. Does it make sense ? Now I have half of the sandwich without any dipping !!!!!
Frequently Asked Questions About Panera Bread
Does Panera Bread Westborough accept reservations?
No, Panera Bread Westborough does not accept reservations.
What are the delivery hours for Panera Bread Westborough?
Delivery is available from 6:30 AM to 9:30 PM Monday through Thursday, 6:30 AM to 10:00 PM on Friday and Saturday, and 6:30 AM to 8:30 PM on Sunday.
Can I order online for delivery or rapid pick-up at Panera Bread Westborough?
Yes, you can order online for delivery or rapid pick-up through their website or the Panera Bread app.
What payment options are available at Panera Bread Westborough?
Panera Bread Westborough accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Westborough have a drive-thru?
Yes, Panera Bread Westborough offers a drive-thru service.
What meals are served at Panera Bread Westborough?
They serve breakfast, brunch, lunch, and dinner.
What type of environment and food quality does Panera Bread Westborough provide?
Panera Bread Westborough focuses on quality, clean ingredients served in a warm and welcoming environment, crafting menu items they're proud to feed to families.
What are some nearby places where I can visit before or after dining at Panera Bread Westborough?
Nearby, you can visit Board & Brush Creative Studio for arts and entertainment, Wayback Burgers for more dining options, or Roche Bros. Supermarkets for grocery shopping.
Is there public transit or other landmarks near Panera Bread Westborough that can help me find it?
Panera Bread Westborough is near shopping centers like Bay State Commons and the Westborough Farmers' Market, which can help guide your visit.
Are there family-friendly and entertainment options close to Panera Bread Westborough?
Yes, nearby family-friendly places include The Little Gym for gymnastics and Bollywood Dance Academy for performing arts classes.
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