Dunkin'

3.6
263 reviews
Decked Out Lattes
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Business Details

35 East Main St, Westborough, MA
01581, United States
(508) 871-0957
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westborough, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
35 East Main St, Westborough, MA
01581, United States

Hours

Reviews

3.6
263 reviews
5 stars
124
4 stars
33
3 stars
30
2 stars
18
1 star
58

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Service Speed

Numerous reviews highlighted slow service times, particularly during busy hours, causing delays for customers.

Staff Friendliness

While some customers praised the friendliness of the staff, others noted rude behavior and lack of customer service.

Cleanliness

The location was generally described as clean, but there were complaints about unsanitary conditions in the bathrooms.

Coffee Quality

Mixed feedback on coffee quality, with some customers enjoying it while others found it bitter or stale.
  • RH
    Richard Haggard
    Nov 3, 2025
    1.0
    I drove up and asked for just two things. I couldn't understand the girl due to a combination of street noise and the manner in which she spoke. I drove to the windows and, after numerous attempts, was able to convey my order, a plain toasted bagel with butter and a croissant. The bagel was perfectly toasted but no butter on the bagel. I got back in line and politely asked that they put butter on my bagel. The girl disappeared and an angry older woman told me the highly unlikely story that there is a company policy against putting butter on bagels. I expressed surprise but the angry woman insisted that was company policy. I asked for my money back since the order was not what I had asked for. She shut the window and walked away. I drove off with no intention of coming back.
  • FF
    FitFoodieMegha
    Oct 22, 2025
    3.0
    The location of the Dunkin is really good nd so is the building. Looks vintage. But they mess up the order. Night staff is clueless. They closes at 8 PM. A good place to work from but overall its just average.
  • DC
    Daanyaal Choudhry
    Sep 29, 2025
    1.0
    Worst place they don’t know simple English and today was free coffee because of national coffee day and it took me a whole hour to get me coffee because of me arguing with them about this
  • VV
    Viggy Vanchi
    Sep 22, 2025
    4.0
    This is a really centrally-located coffee shop with lots of space indoors to park and do some work. I've gotten little bites when i'm in the area, such as 6 munchkins + brown sugar espresso. However, service took quite a while given that the store was completely empty.
  • JA
    josh a
    Sep 9, 2025
    1.0
    I've got the wrong order from here multiple times and I'm finally annoyed. Just read the actual order it's annoying. Wake up wrap somehow turns into "loaded" hash browns like come on.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Westborough, MA?

Dunkin' in Westborough is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.