Dunkin'

3.5
267 reviews
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Business Details

35 East Main St, Westborough, MA
01581, United States
(508) 871-0957
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westborough, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
35 East Main St, Westborough, MA
01581, United States

Hours

Reviews

3.5
267 reviews
5 stars
124
4 stars
34
3 stars
30
2 stars
18
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.

Order Accuracy

Many reviews highlighted issues with order accuracy, with customers receiving the wrong items or incomplete orders.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Cleanliness

The location was generally noted as clean, but there were complaints about the lack of basic supplies in the bathrooms.

Location Appeal

The building and location received positive remarks for being spacious and well-situated, making it a nice place to visit.
  • EE
    Elmer Escobar
    Dec 29, 2025
    1.0
    Es bussy, la chicas se esmeran en atender bien a todos.
  • CT
    Cole Trainor
    Dec 22, 2025
    1.0
    Drive through constantly takes 10+ minutes. Pointless. And then the order is wrong anyway. And all im getting is two coffees.
  • GS
    Gerrit Schönicke
    Dec 2, 2025
    4.0
    nice building, a lot of parking space
  • RH
    Richard Haggard
    Nov 3, 2025
    1.0
    I drove up and asked for just two things. I couldn't understand the girl due to a combination of street noise and the manner in which she spoke. I drove to the windows and, after numerous attempts, was able to convey my order, a plain toasted bagel with butter and a croissant. The bagel was perfectly toasted but no butter on the bagel. I got back in line and politely asked that they put butter on my bagel. The girl disappeared and an angry older woman told me the highly unlikely story that there is a company policy against putting butter on bagels. I expressed surprise but the angry woman insisted that was company policy. I asked for my money back since the order was not what I had asked for. She shut the window and walked away. I drove off with no intention of coming back.
  • FF
    FitFoodieMegha
    Oct 22, 2025
    3.0
    The location of the Dunkin is really good nd so is the building. Looks vintage. But they mess up the order. Night staff is clueless. They closes at 8 PM. A good place to work from but overall its just average.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Westborough, MA?

Dunkin' in Westborough is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.