Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Westborough, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
212 reviews
5 stars
91
4 stars
49
3 stars
17
2 stars
13
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted issues with rude and unprofessional staff, with some customers feeling discriminated against based on race.
Order Accuracy
Several customers reported receiving incorrect orders, including wrong items and preparation methods.
Cleanliness
There were complaints about unsanitary conditions, including reports of mice and dirty floors.
Service Speed
While some customers praised fast service, others experienced long wait times and inefficient service.
Product Quality
Feedback indicated inconsistent quality of food and beverages, with some items being stale or poorly prepared.
- MMMary Messina6 days ago5.0Varvara and Itzy were absolutely wonderful. Hard workers and extremely nice and friendly to all the customers to include myself. Customer service was great. Would give more then 5 stars if I could. Will recommend and will be back next time I'm passing thru!!
- GMGrismerlin MartinezNov 6, 20251.0I had a bad experience at this Dunkin’ location. The staff was very disrespectful and rude to customers. I politely asked if they could melt the cheese on my sandwich a little, and the person told me “we don’t do that” in a very unpleasant way. At other Dunkin’ locations, they always treat me kindly and gladly do it when I ask. It’s not a good look for this store to make that kind of impression on customers.
- AJA JSep 8, 20251.0Fabiana has an issue with serving black customers, and respecting Black people. Her eyes were very evil when she was assisting me with my order. She did not speak to me, she wasn’t welcoming, she wasn’t responsive when I requested no cheese on my sandwich. I asked her if she was OK, was she having a bad day, does she speak, etc, no response, she walked away instead .Her coworker, then insisted they could give me a refund, instead of correcting her attitude and her nonchalant approach towards customer service. The white customer who ordered after me, received the upmost respect, he received a pleasant greeting and ordered with great response conversation from Fabiana. Never at any point did she apologize for her behavior, her evil facial expressions, or attitude. She should not be working in customer service if she does not like certain races, or feel the need to treat everyone the same. I’m a former semi professional athlete, currently and over the road truck driver, who had on a collard shirt and black jeans. Same clothing, and demeanor as the white customer who ordered after me. No reason for her to act the way she did, other than she has a race issue. She wasn’t having a bad day, she’s done this to other black customers before, going by the excellent customer service she provided the white customer after me.
- DNDan-Amy NemmersSep 1, 20251.0Stopped at 8:30AM three workers - all grumpy. When asked if they were open they said “no” and turned away.
- DPdeepu PAug 23, 20251.0Had to stop on my way to NYC - couples of times - today is worse - workers are not attentive -and bad coffee
Frequently Asked Questions About Dunkin'
What are the daily operating hours of Dunkin' in Westborough, MA?
Dunkin' in Westborough, MA is open daily from 5:00 AM to 10:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Where is the Dunkin' located in Westborough?
It is located at Mile 105 Mass Turnpike, Westboro Travel Plaza, Worcester, Westborough, MA 01581.
What types of meals can I get at Dunkin' Westborough?
Dunkin' serves breakfast, brunch, and lunch at this location.
What are some of the popular menu items at Dunkin'?
Popular items include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' Westborough have a drive-thru service?
No, this Dunkin' location does not have a drive-thru.
Are there any nearby food options near Dunkin' in Westborough?
Yes, nearby food options include Auntie Anne's bakery, Fresh city delicatessen, Papa Gino's pizza and Italian restaurant, Boston Market American restaurant, and D'Angelo Grilled Sandwiches.
What travel and convenience facilities are near Dunkin' in Westborough?
The Westborough Service Plaza and Westborough Travel Plaza (Mass Pike Westbound) are nearby, providing gas, convenience stores, and travel amenities.
Are there any recreational or outdoor places near Dunkin' Westborough?
Yes, nearby recreational sites include Greg's Field baseball stadium, Abbey Villa Soccer Club gym and sports venue, Minuteman Park national park, and Sandra Pond Reservoir.
How can I order from Dunkin' ahead of my visit at Westborough?
You can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play, or via their online order website.