Business Details
About
Mexican Restaurant
Chipotle Westborough is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
822 reviews
5 stars
324
4 stars
169
3 stars
82
2 stars
55
1 star
192
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and inattentive staff, with several instances of poor customer service and long wait times.
Food Consistency
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes and incorrect orders.
Cleanliness Issues
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.
Management Concerns
Customers noted poor management practices, including staff being unhelpful and unresponsive to complaints.
Parking Difficulties
The parking situation was frequently described as problematic, with limited space and difficult access.
- PKPaul Koulisis4 days ago1.0Im sorry but the portions were so bad I will never go back again 60 $ is to much money to get what they gave. Tariffs or not
- LMLori McEvoy5 days ago2.0I ordered through Door Dash. I ordered the same bowl a week or so ago and it was great! That's why I ordered it again. Today, I received a bowl of rice with a few beans and literally 6 tiny pieces of steak and half a rock hard avocado under a little guacamole on top to hide it. The first time I ordered this it was great and actually had a decent amount of steak and beans so I ordered it again. I won't make that mistake again. $20 for a bowl of rice is not worth it. Also, the door dash driver literally drove her whole car onto my front lawn and the food was cold like it came out of a refrigerator. I don't know if she got lost but it's a 9 minute drive from there to my house and the delivery time kept increasing as I waited. The last time I ordered from this location, the food arrived hot. I'm guessing the server needs more training, but the Door Dash driver literally parked her whole car on my front lawn when there was space for her in the driveway. She needs to go back to driving school! This was not a good experience.
- JGJoshua GrullonNov 12, 20255.0Food was good. The people were nice. Wasn’t busy (11:15am weekday). Good experience
- SMSean MahoneyOct 22, 20251.0I really don’t understand why they are so incredibly rude here. The staff goes out of their way to make things difficult and make you feel terrible about visiting before you end up paying. I love chipotle but loathed my experiences at this location. Horrible management.
- KKKishan KulkarniOct 18, 20251.0The food is standard chipotle good. But it’s the service and the staff that makes this a poor place to go. The staff doesn’t give a shit about what you are saying. Even when there is no line they are just in a rush and don’t give a shit about customers. Additionally they had a non English speaker taking order at the start of the line, who didn’t understand anything I said. When tried giving feedback to the Manager, she simply walked away from me. Pathetic place. Highly recommend not to visit this place.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Westborough serve?
Chipotle Mexican Grill in Westborough serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Westborough?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Westborough offer pickup and delivery options?
Yes, they offer both in-store pickup and delivery services for your convenience.
Can I order online from Chipotle Mexican Grill in Westborough?
Yes, you can order online via their website or the Chipotle app for quick and easy ordering.
How does Chipotle ensure the quality of their ingredients?
Chipotle follows their "Food with Integrity" principles, sourcing ingredients from farms that use humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Westborough?
Chipotle is located at 1 Oak St, Westborough, MA 01581, United States.
Are there any gyms near Chipotle Mexican Grill in Westborough where I could work out before or after dining?
Yes, Gold's Gym and Crunch Fitness - Westborough are nearby where you can work out before or after enjoying your meal at Chipotle.
What other dining options are near Chipotle Mexican Grill in Westborough?
Nearby you can find Jersey Mike's Subs and Burger King for additional fast food and sandwich options.
Are there places near Chipotle Mexican Grill to grab coffee or drinks?
Starbucks is located nearby where you can grab coffee or smoothies to enjoy alongside your meal or afterwards.
How can I contact Chipotle Mexican Grill in Westborough if I have questions or need support?
You can reach them by phone at +1 508-366-0653 or email them at ma.1108.westborough@chipotle.com.