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Chick-fil-A

4.4
(2792 reviews)

Business Details

286 Turnpike Rd, Westborough, MA
01581, United States
(508) 366-8407

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Westborough Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
286 Turnpike Rd, Westborough, MA
01581, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
5/25/20266:30 AM - 10:00 PM
7/4/20266:30 AM - 10:00 PM
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Reviews

4.4
2,792 reviews
5 stars
1,957
4 stars
470
3 stars
164
2 stars
62
1 star
139
  • KL
    Kami Lang
    Apr 2, 2026
    5.0
    I absolutely love the Chick-fil-A—it’s hands down the best fast food place around. I recently made the mistake of going to McDonald’s just for the playground on a rainy day, and wow… it really made me appreciate Chick-fil-A even more. The staff here are on another level—so professional, well-trained, polite, and genuinely kind. The food quality is consistently excellent, and the entire place is always spotless, bright, and beautifully maintained. They go above and beyond with thoughtful details too. On one visit, they gave my daughter a plush cow, which made her day, and the new balloons are such a fun touch for kids. Even the bathrooms stand out—with sanitizing napkins, mints, and mouthwash available. It’s those little things that really set this place apart. The only small downside is that I wish the play area were a bit bigger—but honestly, everything else is so great that it hardly matters. This place truly feels like it’s on a different level.
  • DK
    Daniel Killian
    Mar 17, 2026
    5.0
    Got chicken, it was good.
  • RM
    Roman M
    Mar 15, 2026
    5.0
    Chick fill A is chick fill a. I've not seen or experience anything bad so ..I can't really anything much other than chicken sandwich is always a great option. And the waffle fries too.
  • LV
    latha vijayanand
    Mar 11, 2026
    1.0
    We’ve been regular customers of Chick-fil-A since this location opened and usually love the food, but our last visit was very disappointing. Drive-through order (Tran Seq No: 6294763): we ordered a 10-count chicken strips, a grilled chicken salad, and a Spicy Deluxe Chicken Sandwich. When we got home, the chicken strips box was mostly filled with crumbs and broken pieces — barely equal to 5–6 strips instead of the 10 we paid for. The grilled chicken salad was also about half full with only one or two small pieces of chicken. This was really surprising because we usually trust Chick-fil-A for fresh, quality food. Unfortunately, we couldn’t drive back to return it because it was snowing heavily at the time. Hope the management looks into this and improves quality control. Thank you for your response — I really appreciate it. I’ve downloaded the app as well, and I appreciate you processing the refund. I will definitely stop by your location to collect it. Thanks again for taking the time to address this.
  • AD
    Alice Doe
    Mar 6, 2026
    1.0
    This is the WORST establishment I have ever been to. The employees do not care about their jobs. If you submit a mobile order through that app they dont even acknowledge you or get your food. You just stand there until you say something or they try to run into the back when the regular order in customers are gone. They will let about 10 people stand there to pick up their mobile orders and still ignore them completely, laughing and joking and standing around when the dine in customers are gone. When you do say something, their manager, Paulo, acts like a spoiled child. Claiming “You people think you can come in here and order us around” Again, I waited 10 minutes to pick up a mobile order. Not a grub hub, uber eats, or door dash driver. A mobile order I submitted 40 minutes before hand. And was not even be looked at on acknowledged until I simply asked for my food. Paulo then decided to serve everyone else and before giving me my food, sneakily told a female employee to “just refund the order and keep the food next time” simply because I asked him to do his job. Honestly he seems like an individual not fit for management, as he clearly has issues controlling his temper. He seems to have very big issues with simply carrying out his duties as well. Definitely think this place needs a corporate visit. The rude employees, the terrible service, reports of moldy food and mice. Super disappointing. First time Ive been here I am never coming back

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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