Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
960 reviews
5 stars
410
4 stars
207
3 stars
160
2 stars
57
1 star
126
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff and poor management.
Cleanliness
Several reviews highlighted unsanitary conditions in both the dining area and restrooms.
Food Quality
Food quality was inconsistent, with some customers receiving cold or improperly prepared items.
Family-Friendly
The indoor play area was appreciated by families, although some noted it was not well-maintained.
- IBidalecio almeida (borfelzine)Oct 28, 20252.0The food here is decent at best and they dont really understand when you try and make specific instructions i even asked if they understood to which they replied yes even after I repeated what I asked for to make sure as this constantly happends im tired of re calling or having them redo it at the window at this point they just need to be re trained
- JOJim O'NeillOct 13, 20252.0This place gets the order wrong about half the time. Lower your expectations. Also, they give out the wrong, old happy meal toys to get rid of old stock. Just happened. You want details? I asked for a double quarter pounder with cheese and got a big Mac.
- DTDaniel TorresOct 10, 20255.0This the only McDonald House playground is a good place to eat customer service not that good but it's a good place to eat and your kids to play
- JJJoelSep 14, 20252.0They have a decent play place but kind of small. The air conditioning is broken currently. The app wasn't working, the staff tried to help but could not complete my order. Food took a very long time. Had to order manually at register even after online confirmation of app order.
- AGAlice GermanySep 8, 20251.0They have a play place for the kiddos so we went there and they took FOREVER to bring us our order. Then, once we finally got our food they made us leave mid-meal to go into the dining room harassing us the entire time. Quick aside the table they made us leave in the play place we had just cleaned to eat on. The play place area was dirty and the dining room was filthy. Our table was filthy. They treat people like trash here. Do not waste your money just go to the Chick-fil-A down the way. Also, I called corporate and and they said this behavior of making the customer leave the play center while eating was unacceptable. We spend a lot of money at these McDonalds we have over 7 people in our family. As a result, I am going to boycott not just this McDonalds but all the McDonalds to hopefully see some real change. We use the app so they will know
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 299 Turnpike Rd, Westboro, MA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
Drive-thru is available every day from 5:00 AM to 11:00 PM.
What delivery options does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's location?
You can order delivery through their website at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's Westboro?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I view the full menu for McDonald's at 299 Turnpike Rd?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does this McDonald's have a mobile app for ordering and rewards?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store to order and earn rewards via MyMcDonald's Rewards.
Which nearby restaurants can I visit before or after McDonald's at 299 Turnpike Rd?
Nearby restaurants include Auntie Anne's for snacks, Moe's Southwest Grill for Tex-Mex cuisine, Subway for sandwiches, and Starbucks for coffee and smoothies.
Are there convenient nearby retail stores or services around McDonald's in Westboro?
Yes, you can find Victra - Verizon Authorized Retailer, Verizon retail store, Walmart Northborough for grocery and mobile phones, and Redbox rental kiosks nearby.
What local wellness and beauty services are close to McDonald's at 299 Turnpike Rd?
Nearby wellness and beauty options include Glow & Flow spa, Boro & Beauty Salon, Escape Salon, Barrett Family Wellness Center, and Magick Beauty Bar.