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Wendy's

3.6
(1300 reviews)

Business Details

(413) 276-6426

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
288 Park Street, West Springfield, MA
01089, United States

Hours

Reviews

3.6
1,300 reviews
5 stars
489
4 stars
303
3 stars
189
2 stars
85
1 star
234
  • DP
    David Perez
    Feb 15, 2026
    3.0
    Food good
  • MT
    Margaret Tebaldi
    Jan 15, 2026
    5.0
    Wendy's has great salads for a fast food restaurant
  • CC
    Carolyn
    Dec 18, 2025
    5.0
    I usually go there at least 1 or 2x a week. I started going to the #288 Park St W SPFLD Wendy's AFTER going to the RIverdale St Wendy's and seeing that they purposely didn't show the Value Meals - Biggie Bags ON THEIR INSIDE RESTAURANT MENU AND charging for large drinks EVEN though you wanted a small or medium. Also, their music was Very Loud! I was there one day and saw 4 small children with their parents WITH ALL LARGE SODAS!! Imagine a child with all that sugar!! This Wendy's at Park St. is an older site BUT IS VERY CLEAN and employees are very courteous and seem to be working VERY WELL AS A TEAM! I AM GLAD THAT I HAVE A GREAT WENDY'S TO GO TO ON PARK ST. WEST SPRINGFIELD!!
  • LS
    Lucas Falcetti (SpaceAce)
    Oct 17, 2025
    3.0
    I ended up having multiple things wrong on a 3-item order, and the person making it didnt even know what one of them was, and had to ask me. It ironically ended up being the only item that was correct. Some more training is needed it seems. Shame, because this wendys is usually better than the rest
  • AM
    Audrey Macomber
    Sep 30, 2025
    1.0
    I paid 49 bucks for the order I placed let me say that first. So I ordered the misfortune meal didn’t even include the dipping sauce or that darn spoon, they also forgot my fries. I also ordered the Asiago chicken sandwich and they gave me a classic chicken. Old tomatoes old lettuce old pickles nothing fresh about this place at all. Their employees are clearly careless when it comes to to the customers!!!!

Brand Certified Facts from Wendy's

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Certified March 01, 2026Yext Knowledge Graph
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