Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 298 Memorial Ave in West Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Feedback on staff behavior is mixed; some customers report friendly and professional service, while others describe rudeness and unprofessionalism.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others report cold, poorly prepared, or unsatisfactory food.
Cleanliness
Several reviews mention cleanliness issues, particularly in the bathrooms, which detracts from the overall experience.
Speed of Service
Service speed varies; some customers appreciate quick service, while others report long wait times and slow drive-thru experiences.
TF
That Game Freak
Nov 9, 2025
2.0
Downright the worst taco bell ever they cut portions here like their dad owns taco bell
HS
Haneen Saeed
Nov 1, 2025
1.0
I have ordered vegetarian from this location TWICE and both times I have received beef in my order. This is unacceptable. I have allergies and am very very disappointed in this service. Paying $10 for something that will 1. Make me extremely sick, and 2. Go completely to waste, is absolutely unacceptable and disgusting. I spent $44 in total on my order, and still ending up disappointed by the food is insane.
RK
Ron King
Oct 2, 2025
4.0
Better than that Mess on Morgan Rd. Nothing else needs to be said.
MJ
Meka JACK
Sep 28, 2025
1.0
all bathrooms were shut down
KB
Kathy Bates
Aug 26, 2025
5.0
Jan the shift lead was extremely nice & professional. He fixed someone else's error re: a food allergy.