Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.3
1,029 reviews
5 stars
579
4 stars
271
3 stars
98
2 stars
30
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported rude interactions and slow service, particularly at the deli.
Cleanliness
The store is generally noted for being clean and well-organized, although some customers pointed out specific areas needing attention.
Pricing
Prices are perceived as high by many customers, though some appreciate the sales and quality of products.
Checkout Experience
Customers expressed frustration with the self-checkout system and long wait times, suggesting a need for more cashiers.
Product Availability
There are complaints about the store frequently being out of popular items and limited selection in certain categories.
- AAAlfredOct 31, 20252.0Deli guy is extremely rude and unprofessional, switching locations after many years. ✌️
- JBJ BOct 20, 20251.0Their online pickup is a nightmare
- SSSanjayOct 10, 20251.0How hard is it to update the working hours
- ZZZyvenSep 24, 20255.0Good store.
- DPDoreen PeelerSep 15, 20255.0Great prices
Frequently Asked Questions About Stop & Shop
What is Stop & Shop's address and location?
Stop & Shop is located at 935 Riverdale Street, West Springfield, MA 01089, within the Riverdale Shops.
What are the operating hours for Stop & Shop?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery or pickup options?
Yes, Stop & Shop offers both in-store shopping and online options for delivery and pickup.
What loyalty program does Stop & Shop offer and how does it benefit customers?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What services can I find at Stop & Shop?
Stop & Shop offers various services including RedBox, UPromise, A+ Bonus Bucks, Western Union, Order It!, attended pickup, Coinstar, and Citizen's Bank.
How does Stop & Shop contribute to the local community?
Stop & Shop is committed to fighting hunger and supports local students through its School Food Pantry Program to ensure no student goes to school hungry.
Which other stores and services are located near Stop & Shop at Riverdale Shops?
Nearby are stores like Crumbl - West Springfield for desserts, Metro by T-Mobile for mobile phones, GameStop for video games, and GNC Live Well for supplements.
What entertainment or specialty stores are near Stop & Shop?
Close to Stop & Shop, you can visit Guitar Center for musical instruments, Justice for children's clothing, and Amy's Hallmark Shop for gifts and cards.
Are there dining options near Stop & Shop in Riverdale Shops?
Yes, Popeyes Louisiana Kitchen, known for chicken, is a nearby dining option if you want a meal before or after shopping.
Where can I find healthcare services near Stop & Shop?
Nearby healthcare providers include Aspen Dental, Baystate Medical Practices, Agape Allergy and Immunology Associates, and several dental clinics such as Riverdale Dental and Scollard Family Dentistry.