Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Springfield is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
762 reviews
5 stars
416
4 stars
173
3 stars
78
2 stars
39
1 star
56
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the taste while others reported issues with freshness and portion sizes.
Service Issues
Numerous complaints about poor service, including incorrect orders, rude staff, and long wait times.
Cleanliness
Generally positive feedback on cleanliness, though some customers reported unsanitary conditions.
Pricing Concerns
Many customers found the prices to be high relative to the quality and portion sizes of the food.
Atmosphere
The atmosphere is often described as cozy and inviting, making it a good spot for casual dining or working.
- RFRobby Flex5 days ago1.0Pretty upsetting that I’m apart of the sip club and some guy wants to power trip and take my drinks away from me mid meal. So I told him I’d buy 10 and give everyone in the store one and that kindness goes a long way. Older man with glasses be a bit nicer that’s all god bless.
- JHJenny H.Dec 31, 20254.0I love Panera's selection, the cozy fireplace, and free Wi-Fi. My go-tos are the You Pick Two (squash soup and harvest medley or asian sesame chicken salad), Caffe Latte. I use my phone app to order for convenience, full customization (hold the wonton strips and top my latte with cinnamon), and Rewards! The food is a little higher quality than a typical fast food place. It's a good spot to meet friends for a quick bite or to plug in and get some work done.
- RARONALD ALBEEDec 20, 20255.0Great food. Friendly staff would come back
- CCctvpaNov 6, 20255.0A deal on a good meal. Low service rating is there is no service. You order at a register, they call a name to go and get your food, then you bus your own dishes.
- VRViviana RomeroOct 26, 20255.0Good Soup🍲
Frequently Asked Questions About Panera Bread
Does Panera Bread West Springfield accept reservations?
No, Panera Bread West Springfield does not accept reservations.
What are the opening hours for Panera Bread West Springfield?
Panera Bread West Springfield is open every day from 6:30 AM, closing between 9:00 PM and 10:00 PM depending on the day.
Does Panera Bread offer delivery or pick-up services?
Yes, Panera Bread West Springfield offers delivery and rapid pick-up services, along with curbside pickup.
Can I order Panera Bread online or through an app?
Yes, you can order online for rapid pick-up or delivery via their website or the Panera Bread app available in the Apple App Store.
What types of meals are served at Panera Bread West Springfield?
Panera Bread serves breakfast, brunch, lunch, and dinner, with specialties like soups, salads, sandwiches, and freshly baked artisan breads.
What payment methods are accepted at Panera Bread West Springfield?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Does Panera Bread West Springfield have a casual dress code?
Yes, the attire at Panera Bread West Springfield is casual.
Are there any nearby stores where I can shop after visiting Panera Bread?
Yes, you can visit nearby places such as David's Bridal, Mattress Firm, Sally Beauty, Carter's, and the Riverdale Shops for a variety of shopping needs after your meal.
What entertainment options are available near Panera Bread West Springfield?
Nearby entertainment options include Riverdale Shops - GameStop for video games and arcade fun, and Redbox kiosks for movie rentals.
Are there any wellness or medical services close to Panera Bread West Springfield?
Yes, nearby wellness and medical services include Massage Envy, Miracle-Ear Hearing Aid Center, Aspen Dental, WW (formerly Weight Watchers), and Quest Diagnostics.