Panera Bread

4.1
754 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Springfield is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Panera Bread
935 Riverdale Street, West Springfield, MA
01089, United States

Hours

Reviews

4.1
754 reviews
5 stars
412
4 stars
171
3 stars
77
2 stars
39
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the taste while others reported issues with freshness and portion sizes.

Service Issues

Numerous complaints about poor service, including rude staff and incorrect orders, though some customers noted friendly employees.

Cleanliness

Generally positive feedback on cleanliness, with some customers appreciating the tidy environment.

Pricing Concerns

Many customers found the prices to be high relative to portion sizes and quality, leading to dissatisfaction.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the vibe while others found it too cold or uninviting.
  • CC
    ctvpa
    Nov 6, 2025
    5.0
    A deal on a good meal. Low service rating is there is no service. You order at a register, they call a name to go and get your food, then you bus your own dishes.
  • VR
    Viviana Romero
    Oct 26, 2025
    5.0
    Good Soup🍲
  • PM
    Peter MacKenna
    Oct 21, 2025
    1.0
    Sucked, bro.
  • RG
    Ruben Gomez
    Sep 21, 2025
    5.0
    Excellent attempt for jay
  • JM
    Jodi Manning
    Aug 17, 2025
    1.0
    The chicken ranch sandwich was sad, anemic, sorely disappointing. It was all bread. Anything drowned in ranch dressing and cheese is going to taste good, but thos sandwich was just not worth it. I wish I could post pictures.

Frequently Asked Questions About Panera Bread

Does Panera Bread West Springfield accept reservations?

No, Panera Bread West Springfield does not accept reservations.

What are the opening hours for Panera Bread West Springfield?

Panera Bread West Springfield is open every day from 6:30 AM, closing between 9:00 PM and 10:00 PM depending on the day.