CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Springfield is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on food quality, with some praising the taste while others reported issues with freshness and portion sizes.
Service Issues
Numerous complaints about poor service, including rude staff and incorrect orders, though some customers noted friendly employees.
Cleanliness
Generally positive feedback on cleanliness, with some customers appreciating the tidy environment.
Pricing Concerns
Many customers found the prices to be high relative to portion sizes and quality, leading to dissatisfaction.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others found it too cold or uninviting.
CC
ctvpa
Nov 6, 2025
5.0
A deal on a good meal. Low service rating is there is no service. You order at a register, they call a name to go and get your food, then you bus your own dishes.
VR
Viviana Romero
Oct 26, 2025
5.0
Good Soup🍲
PM
Peter MacKenna
Oct 21, 2025
1.0
Sucked, bro.
RG
Ruben Gomez
Sep 21, 2025
5.0
Excellent attempt for jay
JM
Jodi Manning
Aug 17, 2025
1.0
The chicken ranch sandwich was sad, anemic, sorely disappointing. It was all bread. Anything drowned in ranch dressing and cheese is going to taste good, but thos sandwich was just not worth it. I wish I could post pictures.
Does Panera Bread West Springfield accept reservations?
No, Panera Bread West Springfield does not accept reservations.
What are the opening hours for Panera Bread West Springfield?
Panera Bread West Springfield is open every day from 6:30 AM, closing between 9:00 PM and 10:00 PM depending on the day.
Does Panera Bread offer delivery or pick-up services?
Yes, Panera Bread West Springfield offers delivery and rapid pick-up services, along with curbside pickup.
Can I order Panera Bread online or through an app?
Yes, you can order online for rapid pick-up or delivery via their website or the Panera Bread app available in the Apple App Store.
What types of meals are served at Panera Bread West Springfield?
Panera Bread serves breakfast, brunch, lunch, and dinner, with specialties like soups, salads, sandwiches, and freshly baked artisan breads.
What payment methods are accepted at Panera Bread West Springfield?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Does Panera Bread West Springfield have a casual dress code?
Yes, the attire at Panera Bread West Springfield is casual.
Are there any nearby stores where I can shop after visiting Panera Bread?
Yes, you can visit nearby places such as David's Bridal, Mattress Firm, Sally Beauty, Carter's, and the Riverdale Shops for a variety of shopping needs after your meal.
What entertainment options are available near Panera Bread West Springfield?
Nearby entertainment options include Riverdale Shops - GameStop for video games and arcade fun, and Redbox kiosks for movie rentals.
Are there any wellness or medical services close to Panera Bread West Springfield?
Yes, nearby wellness and medical services include Massage Envy, Miracle-Ear Hearing Aid Center, Aspen Dental, WW (formerly Weight Watchers), and Quest Diagnostics.