Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in West Springfield off of Riverdale street and Wayside Ave by the Express Inn and Springfield Inn.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.2
2,518 reviews
5 stars
1,455
4 stars
549
3 stars
222
2 stars
131
1 star
161
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others reported overcooked or poorly prepared dishes.
Service Experience
Service quality varied significantly; some customers praised attentive staff, while others experienced long waits and unprofessional behavior.
Cleanliness and Atmosphere
Concerns about cleanliness and the need for interior updates were noted, with some customers finding the environment uninviting.
Staff Performance
Several reviews highlighted exceptional service from specific staff members, particularly Pam, while others reported issues with staff attentiveness.
- JJJ3 days ago1.0this place will be closed down soon. went in a Friday lunch today, place was 80% empty the whole time I was there. They ran out of both mashed potatoes and then they also ran out of sweet potatoes, which was their excuse why lunch wasn't served after some 45 minutes passed. What kind of steak house runs out of all types of potatoes on a Friday prior to lunch? such bad food, service & atmosphere , which of course all comes down to terrible mgmt.
- DBDavid Burton5 days ago5.0Best steaks at the best price at the same high quality year after year after year. Terrific and better than the similar steak houses.
- THTodd Howle6 days ago5.0Wedge Salad was Awesome. Filet was small for 9oz, and not tender, Asparagus was good, but the service was great.
- MCmichael crownerJan 4, 20264.0We haven't been back here for about 20 years. We tried it a couple of times back then and we didn't like the food. We decided to try it again yesterday. I'm happy to say the food was good. We liked the bread, the salad we had and our meals. Our only complaint was the temperature, it was very cold. By the time we were done we were ready to get out of there and get into our vehicle so we could turn the heat on!!! Other than that we were pleased.
- CRCaius RueliJan 4, 20264.0Service was great. I just wish they had more options besides steak. Got dragged along and I'm not a big steak guy. But I got a chicken sandwich and got a little side of hot sauce for it. Not too shabby.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular opening hours of Outback Steakhouse in West Springfield?
Outback Steakhouse is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM at Outback Steakhouse.
Can I order food for delivery or pickup from Outback Steakhouse West Springfield?
Yes, you can choose in-store pickup, curbside pickup, delivery, same day delivery, or no-contact delivery services.
Where can I find the menu and place an order online for Outback Steakhouse West Springfield?
You can view the menu and place an order online at https://www.outback.com/order/menu/west-springfield
Does Outback Steakhouse in West Springfield accommodate gluten-free dietary needs?
Yes, they offer several gluten-free menu items. You can view details at https://www.outback.com/nutrition/gluten-free
What payment options are accepted at Outback Steakhouse West Springfield?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is there a bar onsite at Outback Steakhouse West Springfield?
Yes, Outback Steakhouse has a bar onsite serving liquor, cocktails, beer, and wine.
Are children and families welcome at Outback Steakhouse West Springfield?
Yes, the restaurant welcomes children and families, offers a children's menu, high chairs, and accessible restrooms.
What nearby hotels are close to Outback Steakhouse in West Springfield for visitors?
Nearby hotels include Knights Inn West Springfield, Express Inn, Springfield Inn, Super 8 West Springfield, and Super 8 by Wyndham West Springfield/Route 5, convenient for guests planning a stay.
What nearby entertainment options can I visit before or after dining at Outback Steakhouse West Springfield?
You can visit Westspringfield Cinemas for movies or enjoy a drink at nearby bars like Piccadilly Pub and Taphouse Grille.
Are there fitness facilities near Outback Steakhouse West Springfield?
Yes, CrossFit Rift Valley, a gym and sports venue, is located nearby for fitness enthusiasts.