Brand Certified
Five Guys
4.3(1746 reviews)
Certified by Five Guys • Mar 15, 2026
Business Details
1268 Riverdale Street, West Springfield, MA
01085, United States
Certified by Five Guys • Mar 15, 2026
(413) 306-5353
Certified by Five Guys • Mar 15, 2026
https://restaurants.fiveguys.com/1268-riverdale-street
Certified by Five Guys • Mar 15, 2026
About
Certified by Five Guys • Mar 15, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1268 Riverdale Street in West Springfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 15, 2026
Hours
Certified by Five Guys • Mar 15, 2026
Reviews
4.3
1,746 reviews
5 stars
1,048
4 stars
434
3 stars
132
2 stars
43
1 star
89
- SMShaka M.Mar 7, 20263.0This location was extremely unprofessional. My food was ready for about 5 minutes and they were just staring at me. The manager walks out and says, you can give him his food now. We will never come back to this location.
- DCDavid CordeiroMar 5, 20265.0Entertained f
- LCLetty CruzFeb 15, 20265.0Fast service
- MKMIchael KolakowskiFeb 15, 20265.0Yes the burger and Cajun fries were good, but it was the milkshake that made my day. I took advantage of their mix-ins to get a very creative milkshake, and was impressed by the quality of the mixing: despite the solid stuff added, I was able to drink the whole delicious thing through a straw without leaving anything stuck at the bottom (picture for proof).
- TKTammy KrommJan 20, 20265.0Five guys always serves up one of best burgers around. Consistantly fresh every time! They take pride in providing a generous portion of their delicious, cooked to perfection fries, as well. No skimping there! Waiting time is at a minimal, as they are fast and efficient. If you are too hungry to wait, they even have self-serve peanuts, soooooo gooooood.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does the Five Guys location in West Springfield accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining in and delivery at Five Guys in West Springfield?
The restaurant is open daily from 11:00 AM to 10:00 PM for dine-in. Delivery is available daily from 11:00 AM to 9:30 PM.
Can I order Five Guys food for delivery or pickup online?
Yes, you can order for delivery or in-store pickup online through the Five Guys website or their app.
What payment methods are accepted at Five Guys in West Springfield?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this Five Guys restaurant offer gluten-free and vegetarian options?
While some products contain gluten such as buns and hot dogs, sandwiches can be ordered without buns or as wraps. Vegetarian options include the veggie sandwich which is a mix of peppers, onions, and mushrooms.
Is Five Guys in West Springfield family-friendly?
Yes, this location welcomes families and offers a children's menu as well as high chairs.
What special items or limited-time offers are currently available?
The coffee milkshake is back for a limited time at this location.
What notable nearby places can I visit before or after dining at Five Guys?
Nearby you can visit several places including Hooters for sports bar dining, Total Fitness Equipment for gym activities, and Donut Dip Inc. for baked goods and donuts.
Are there convenient transit or travel services near Five Guys to help customers get here?
Yes, nearby services include Hertz car rental, Thrifty Car Rental, and World Wide Travel, which can assist customers traveling to the area.
Can I find accommodations close to the Five Guys location in West Springfield?
Yes, nearby hotels include the Red Roof Inn and Residence Inn by Marriott West Springfield for convenient lodging options.
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