Dunkin'

3.8
390 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Springfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11 Pierce St, West Springfield, MA
01089, United States

Hours

Reviews

3.8
390 reviews
5 stars
178
4 stars
81
3 stars
52
2 stars
18
1 star
61
  • AM
    Angel Matos
    Sep 13, 2025
    1.0
    The Spanish later have a nasty attitude early morning and the white old lady too every one else was polite and courteous The coffee was burn nasty had to buy two to see if it was me no the coffee it's old and burnt
  • II
    Ilya
    Jul 12, 2025
    2.0
    Extremely long waiting in drive-thru in the morning!
  • RO
    Robin Outten
    Jul 8, 2025
    1.0
    The place is always dirty and the workers are rude as hell especially when i went today couldnt get my order rigjt
  • JO
    Jessica O'brien
    Jun 9, 2025
    1.0
    This is absurd. Service is always SO slow, i’ll expect having to wait a bit on busy mornings, but when there is 5 staff members and i have placed my mobile order 20 minutes earlier, WHY ISNT IT DONE UNTIL I COME IN and wait and say something after another 20 minutes? This needs to be fixed. They are also ALWAYS out of ingredients and the workers seem to think this is more of their social hang out than their job. Fix this .
  • JB
    Joshua Barnard
    Apr 26, 2022
    1.0
    Very unprofessional here especially at night. Once in a while they get your order right.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Springfield, MA?

Dunkin' in West Springfield is open daily from 5:00 AM to 9:00 PM with delivery hours from 5:30 AM to 7:30 PM every day.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.