This profile is uncertified and using publicly sourced data
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Business Details
About
Mexican RestaurantRestaurantTaco RestaurantVegetarian Restaurant
Established in 1995 in Amherst by UMass grad Bob Lowry, Bueno Y Sano now operates at seven family-owned locations in Western MA and South Burlington, VT. Our burritos, quesadillas, tacos, salads and other recipes are all handcrafted with fresh ingredients and hundreds of delicious combinations. We're also a proud community sponsor. We love our customers and work hard every day to serve good and healthy food, and support local causes. Thank you to every customer who has helped us along the way!
Location
Hours
Monday11:00 AM - 8:30 PM
Tuesday11:00 AM - 8:30 PM
Wednesday11:00 AM - 8:30 PM
Thursday11:00 AM - 8:30 PM
Friday11:00 AM - 8:30 PM
Saturday11:00 AM - 8:30 PM
Sunday11:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.