7 Brew Coffee

Reviews

• AL

  Amber Laviolette

  5 days ago
  4.0
  Tried out a new concept for drive thru coffee, kinda works but they need to work out the coordination amd teamwork. Took awhile, had to repeat order multiple times, once to order, once to pay, and once to the server that bring out drinks. Coffee had many different options, can customize exactly what you want but menu is not clearly displayed and confusing. Better to look at menu on phone before you arrive to know what you want. You stay in car, no inside store, drive thru only
• MM

  Melly

  Apr 3, 2026
  5.0
  Clay is one of the sweetest people i have interacted with there! The most genuine, happy, sweet worker. I wish i get them everytime i go through because of how sweet they are and how they spend the time to help you decide what drink is good and gives you ideas!
• ZM

  Zoe McNally

  Mar 20, 2026
  1.0
  i have been to this 7brew location many times and never experienced an issue, tonight i went with 15/12 minutes left before 11:00 on friday evening, while staff members hide in side the shop, making fun of the cars & customers in line, whilst screaming, meanwhile all could be heard from the cars even with the door to the coffee shop closed, they ran to the back hiding trying to run the clock out, then saying i’m gonna go out there & say we’re not serving anymore even though it’s not 11:00pm, & then simply proceeded to REFUSE service to my car & two others behind me, & when i went to drive could hear them screaming so loud this time “BYE” in a extremely rude offense and condensing manner. needless to say ill never be returning to this 7brew location again after the service and treatment i received this evening.
• MM

  Myah

  Mar 14, 2026
  5.0
  Jackie at 7 Brew is not just an employee. She is a hero, a legend, and possibly a wizard. I’m pretty sure if you handed her a cup of dirt and milk she would somehow turn it into the best coffee you’ve ever had. I’ve seen her save drinks, save orders, save the entire line, and honestly she might be capable of saving lives too. The place could be absolute chaos and Jackie is just there like a caffeinated superhero fixing everything. Drinks wrong? Jackie fixes it. Bad day? Jackie fixes it. World ending? Jackie probably has a solution and a cold brew for it. Give Jackie a cape immediately. 7 Brew doesn’t run on coffee… it runs on Jackie. ☕🦸‍♀️Jackie at 7 Brew is not just an employee. She is a hero, a legend, and possibly a wizard. I’m pretty sure if you handed her a cup of dirt and milk she would somehow turn it into the best coffee you’ve ever had. I’ve seen her save drinks, save orders, save the entire line, and honestly she might be capable of saving lives too. The place could be absolute chaos and Jackie is just there like a caffeinated superhero fixing everything. Drinks wrong? Jackie fixes it. Bad day? Jackie fixes it. World ending? Jackie probably has a solution and a cold brew for it. Give Jackie a cape immediately. 7 Brew doesn’t run on coffee… it runs on Jackie. ☕🦸‍♀️
• BC

  Bil C

  Mar 12, 2026
  3.0
  I've been here countless times since they opened in West Springfield, MA. It felt like the best thing that's happened in the area after a decade. Recently however, I noticed a decline in both quality and service. What I've enjoyed about their products is the consistency - the coffee is great every time - which is quite different from the Sbux experience of being a hit or miss every time. The last few experiences; - coffee grinds at the bottom of my drinks - the music playing was quite explicit in language and while I recognize that's a preference issue, I used to think it was a family friendly environment - the staff is not properly educated on and with conveying company policies; needs re training perhaps - the lack of consistency is starting to get frustrating and even addressing the issue at this location has become problematic - I was last met with the assumption that I drove out to another location just to bring a drink back here to have it re made... absolutely wild

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