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McDonald's

3.5
(995 reviews)

Business Details

1650 Vfw Pky, West Roxbury, MA
02132, United States
(617) 325-2709
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1650 Vfw Pky, West Roxbury, MA
02132, United States

Hours

Reviews

3.5
995 reviews
5 stars
354
4 stars
202
3 stars
167
2 stars
82
1 star
190

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some waiting over 20 minutes.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Cleanliness

While some customers noted clean premises, others reported unsanitary conditions, particularly in the bathrooms.
  • LM
    Leoscar Morales
    Feb 5, 2026
    1.0
    My order was made wrong I simply told them they asked me to come to the next window to then tell me I couldn’t get the rest of my food. Will not be going back lol
  • FF
    Ffff Ffff
    Feb 1, 2026
    1.0
    Mocha frappe machine didn't work as usual just a excuse because they don't want to make it
  • MR
    Matt Rogers
    Jan 23, 2026
    2.0
    More than 20 minutes in the drive thru for my mobile order because there was literally only one poor woman working the entire restaurant. I felt very bad for her. If they can’t get more than a single person to work during morning rush they should just not open. She did her best though and the food was good.
  • GA
    George Athanasiou
    Jan 22, 2026
    1.0
    Go to Hyde Park or Norwood. Their system is never down. This places system down every other day
  • SS
    Seamus Slymon
    Jan 17, 2026
    1.0
    Ordered a curbside pickup and waited a half hour before giving up and going into the restaraunt and asking for it, no apology or explanation given to why my food was just sitting there EDIT: and they got my order wrong

Frequently Asked Questions About McDonald's

What are the standard hours of operation for McDonald's in West Roxbury, MA?

McDonald's in West Roxbury, MA is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 6:00 AM to 1:00 AM, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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