Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
976 reviews
5 stars
347
4 stars
199
3 stars
167
2 stars
79
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold items, greasy burgers, and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, particularly in the restrooms and dining area.
Positive Experiences
A few customers praised the friendly staff and good food, highlighting specific positive interactions.
Management Concerns
Several reviews pointed to a lack of effective management and training, contributing to the overall poor experience.
- MBMr. Dana BaumgartnerNov 1, 20254.0Went through the drive-thru the lady was fast and friendly the food was hot and fresh
- PGPhoto GrapherOct 24, 20251.0I am a frequent buyer at this location, but lately the women working in the back I think her name is Kelly and every time I order from her she’s giving the wrong order and I’ve had to get a refund. Also everytime I see her she is on her phone and not working as she should be. But everyone else has been polite and thank you to the women named Kenia who helped me get my refund.
- GGGooseOct 8, 20251.0Worst McDonald’s do not go. Nobody acknowledges you. No management he just hides cooking. No processes no training miserable staff miserable location.
- VZVzar zackSep 29, 20251.0Worst McDonald’s experience in over a year. Soggy burger bun drenched in grease, told to wait at 2nd window For an old hamburger and have the people behind me served first.
- LSLily SirardSep 24, 20251.0very slow service had to wait 15 minutes for medium fries and a medium drink in the drive thru
Frequently Asked Questions About McDonald's
What are the standard hours of operation for McDonald's in West Roxbury, MA?
McDonald's in West Roxbury, MA is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 6:00 AM to 1:00 AM, including same-day and no-contact delivery options.
Are there drive-thru services available at this McDonald's?
Yes, the drive-thru is open every day from 6:00 AM to 1:00 AM.
How can I place an order online or through a mobile app for McDonald's in West Roxbury?
You can order online via the provided delivery URL or use the McDonald's app available for iOS and Android devices.
What payment options are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food and dining categories does this McDonald's offer?
This McDonald's offers fast food including breakfast, burgers, sandwiches, coffee, ice cream, frozen yogurt, and more.
Is there WiFi available at this McDonald's?
Yes, free WiFi is one of the services offered at this McDonald's.
Are there any notable places near McDonald's where I could visit after eating?
Nearby attractions include the Museum of Bad Art and Kids' Fun Stop playground, perfect for a cultural or family outing after your meal.
What other fast food options are near this McDonald's in West Roxbury?
Nearby fast food options include Dunkin', Arby's, Popeyes® Louisiana Kitchen, Burger King, Taco Bell, and Long John Silver's | Taco Bell.
Are there nearby facilities for fitness or car services around this McDonald's?
Yes, nearby fitness centers include Inclusive Fitness and FitWorx Weight Loss Center; automotive services include Town Fair Tire and Parkway Toyota of Boston.