Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Roxbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
348 reviews
5 stars
177
4 stars
82
3 stars
44
2 stars
20
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, polite, and efficient, although there were some reports of rudeness from specific employees.
Service Speed
Customers frequently noted the fast service, especially during busy hours, although there were occasional complaints about order accuracy.
Cleanliness
The location was generally described as clean and well-organized, but some reviews mentioned issues with the lack of public restrooms.
Product Quality
While many enjoyed the coffee and food, there were mixed reviews regarding the consistency of product quality, particularly with coffee and food preparation.
Parking Issues
Several customers mentioned the small parking lot as a drawback, although some found alternative parking options nearby.
- KCKendall Cook5 days ago1.0Gave me the completely wrong order, I ordered the new “chocolate caramel protein latte” and she calls for a chai… I stated “I didn’t order that, did you mean the protein latte?” She insisted yes. Nope. Ordered the bacon jam grilled cheese and gave me some other sandwich instead. I’m a type 1 diabetic and took insulin for specifically what I asked for. No I have to compensate. They gave my dad a hard time too, because they wouldn’t refund him on his orders. Please do better
- SBSS BaileyNov 12, 20255.0The people here are awesome
- DDDerek DOct 20, 20254.0Great Dunks. 4 stars because of the parking! It has a really small lot, but if it’s busy you can actually park right across the street in a lot with no meters or regulations, Shhh! I didn’t tell you, lol enjoy!
- KDkate delpAug 16, 20255.0Fast and Friendly
- MZMichael ZimaAug 10, 20251.0Sorry but coffee shops with no bathroom automatically get 1 star from me
Frequently Asked Questions About Dunkin'
What are the regular opening hours for this Dunkin' location in West Roxbury?
This Dunkin' location is open from 4:00 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on Saturdays and Sundays.
Does this Dunkin' offer delivery and pickup services?
Yes, the Dunkin' at 155 Spring St offers both delivery and curbside pickup services.
What new seasonal drinks are available at this Dunkin'?
During the holiday season, they feature the new Cookie Butter Cloud Latte, as well as the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can use the Dunkin' mobile app to order ahead for a fast grab-and-go experience, or use the drive-thru if you prefer.
What types of food and beverages can I expect at this Dunkin'?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and more, with options for breakfast, lunch, and brunch.
Are there family-friendly dining options available at this Dunkin'?
Yes, this Dunkin' welcomes families and children, and offers dine-in service with vegetarian options available.
Is there free Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' location offers free Wi-Fi for customers.
What nearby dining options are available around this Dunkin'?
Nearby dining options include Tony’s Place Italian Restaurant and Pizza, Tony’s Pizzeria, Tony’s Place pub, Johnny’s Takeaway, Bay Sweets Market bakery, and Donna’s Cakes bakery and cupcake shop.
If I'm visiting Parkways Preschool Center, how close is this Dunkin' for a quick coffee or snack?
The Dunkin' on 155 Spring St is conveniently nearby Parkway Preschool Center, making it easy for parents or staff to stop by for coffee, breakfast, or snacks.
Where can I find banking or financial services near this Dunkin'?
Energy Credit Union is located nearby, providing banking and financial services close to the Dunkin' location.