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Dunkin' Zero
Brand Certified

Dunkin'

4.1
(354 reviews)

Business Details

155 Spring St, West Roxbury, MA
02132, United States
(617) 469-0863
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Roxbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
155 Spring St, West Roxbury, MA
02132, United States

Hours

Reviews

4.1
354 reviews
5 stars
181
4 stars
83
3 stars
45
2 stars
20
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers praised the staff for being friendly, efficient, and providing quick service, although some reported issues with order accuracy and customer service.

Cleanliness

The location is generally noted for being clean and inviting, though some customers mentioned the lack of public restrooms.

Order Accuracy

There were mixed reviews regarding order accuracy, with some customers experiencing incorrect orders and poor handling of complaints.

Parking Issues

Customers frequently mentioned the small parking lot as a drawback, although some found alternative parking nearby.
  • SW
    Sirichai Weriyanan
    Feb 13, 2026
    4.0
    No any food issues, Great dunkies location with parking lot! The employees are beyond kind and efficient, they get your order fast and ready even when they are busy. No drive thru is the only draw back but overall one of the best dunkin locations in the area!
  • ME
    Melissa Espino
    Feb 8, 2026
    5.0
    Coffee always on point. Staff always friendly. Clean and inviting. Only dunkin I will go to.
  • AP
    Alejandro Parra
    Jan 30, 2026
    5.0
    Muy buena atención en inglés y español
  • KC
    Kendall Cook
    Jan 7, 2026
    1.0
    Gave me the completely wrong order, I ordered the new “chocolate caramel protein latte” and she calls for a chai… I stated “I didn’t order that, did you mean the protein latte?” She insisted yes. Nope. Ordered the bacon jam grilled cheese and gave me some other sandwich instead. I’m a type 1 diabetic and took insulin for specifically what I asked for. No I have to compensate. They gave my dad a hard time too, because they wouldn’t refund him on his orders. Please do better
  • SB
    SS Bailey
    Nov 12, 2025
    5.0
    The people here are awesome

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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