Brand Certified
Dunkin'
4.2(233 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5318 Washington Street, West Roxbury, MA
02132, United States
Certified by Dunkin' • Mar 01, 2026
(617) 323-2657
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Roxbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.2
233 reviews
5 stars
140
4 stars
49
3 stars
20
2 stars
6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality vary significantly, with some praising the friendly and efficient staff while others report poor service and order inaccuracies.
Staff Performance
The performance of staff is inconsistent; some employees are noted for their friendliness and ability to remember orders, while others are criticized for being unhelpful and making mistakes.
Food Quality
Food quality is hit or miss, with some customers enjoying fresh and well-prepared items, while others received cold or stale food.
Cleanliness
The location is generally reported as clean and well-maintained, contributing positively to the customer experience.
- JBjose burgosFeb 1, 20261.0Bagel wasn’t toasted, hard, and felt stale had to throw it away.
- YBYnk BluOct 28, 20251.0After getting a hard as a rock wrap in the other store on route 1 in Dedham I figured I try this one. Again the wake up wrap was hard and the cheese burnt black. Since they moved across the street it has gone down hill.
- JGJoseph GarciaOct 20, 20251.0How you have one job to do and mess it up all you have to do is make the food and make sure everything is in the bag ridiculous
- ARAmanda RomanOct 8, 20255.0Love this dunkin donuts i always doordash from only this dunkin because it makes my coffees worth the money so perfect!
- SCSonali ChakrabortySep 25, 20255.0I ordered an iced chai, a Boston Cream donut, and a BEC. Pretty reasonable prices! Also, shoutout to the guy who paid for my drink!
Frequently Asked Questions About Dunkin'
What are the hours of operation for this Dunkin' location?
This Dunkin' location is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services.
What specialty items are available at this Dunkin'?
The Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with seasonal items like Cookie Butter Cloud Latte and Peppermint Mocha lattes available during the holiday season.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android devices to enjoy a faster grab and go experience.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient service.
Where is this Dunkin' located?
It is located at 5318 Washington Street, West Roxbury, Suffolk, MA 02132, USA.
What are some nearby restaurants to this Dunkin' where I could grab a meal?
Nearby restaurants include KFC, North of the Border Mexican Grill, Los Antojitos Restaurant, Típico Salvadoreño 1, and Fairouz Restaurant, offering a variety of fast food, Mexican, Salvadoran, and Lebanese cuisine.
Are there any places nearby where I can fuel my vehicle or shop convenience items?
Yes, Speedway and Gulf gas stations are close by, providing fuel and convenience store items.
What nearby services can I find around this Dunkin', such as car maintenance or washing?
Nearby you can find Mobil 1 Oil Change for automotive repair and Classic Car Wash for car washing and detailing services.
What other conveniences or amenities are available near this Dunkin'?
In the vicinity, you'll find services like the LibertyX Bitcoin ATM for currency exchange, Emerald Cleaners for laundry and dry cleaning, and BCYF- Mary Draper Pool for swimming and recreation.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website