Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Brookfield, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
323 reviews
5 stars
166
4 stars
63
3 stars
42
2 stars
15
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, particularly during busy hours.
Coffee Quality
While some customers praised the coffee, others complained about inconsistency in taste and temperature, with some describing it as watered down or old.
Staff Attitude
Feedback varied on staff friendliness; some customers noted positive interactions, while others experienced rudeness and indifference from employees.
Food Quality
Many reviews indicated dissatisfaction with food quality, particularly bagels and breakfast sandwiches, which were often described as dry or poorly prepared.
Cleanliness and Atmosphere
The cleanliness of the location received mixed reviews, with some customers appreciating the environment while others noted issues.
- RWRyan WilhelmiNov 8, 20255.0Drinks are consistently better than most Dunkins. Service is quick and friendly
- LALuz AlvarezSep 8, 20251.0I just got a coffee at 6 pm they took to long to give me a small hot 2 cream 5 sugars when i took a sip of my coffee i dont know what coffee they pit on my cup i have to spit out the sip like nasty as coffee never taste that on my life this how lazy people work and treat customers for me it looks like they were cleaning and they put whatever coffee they have in the back cold heat up and served that to me this is how people get sick
- EHEric HoffmanAug 24, 20251.0Walked in, ignored for 5 min, left. Got into drive in, took 5 min to have order taken, then another 10 min waiting in line. Left without collecting my order. Worst DD service in my life!
- MOmike oliverAug 23, 20251.0I order midnight coffee and they just don’t care and give you the watered down regular crap they brew..that’s why I stopped going there.. need more Starbucks around!!!
- BBBlackOxcideJul 11, 20253.0Really need to staff more than one girl at night. Ben Afleck really cost that much,?
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in West Brookfield, MA?
Dunkin' in West Brookfield, MA is open daily from 4:00 AM to 9:00 PM.
What meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, brunch, and lunch options.
Does Dunkin' in West Brookfield offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special drinks are featured in Dunkin's holiday menu?
The holiday menu includes the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app to avoid waiting at the store?
Yes, you can use the Dunkin' mobile app to order ahead for a quick grab and go experience, including via Apple and Android apps.
Where is Dunkin' located in West Brookfield?
Dunkin' is located at 92 W. Main St, West Brookfield, MA 01585, USA.
What types of food and beverages does Dunkin' offer?
Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea among over 50 varieties of donuts and dozens of premium beverages.
Are there other coffee or donut shops near Dunkin' in West Brookfield?
Yes, there is another Dunkin' location nearby and the area includes coffee shops and smoothie bars for more beverage options.
What nearby recreational places can I visit before or after Dunkin'?
You can visit Lake Wickaboag, which offers beach and active life activities, perfect for relaxing before or after your Dunkin' visit.
Are there other food options close to Dunkin' in West Brookfield?
Yes, nearby options include Subway for sandwiches and Hunan Garden and Wok Inn for Chinese cuisine.