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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(245 reviews)

Business Details

(508) 588-0402
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Bridgewater, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
387 W Center St, West Bridgewater, MA
02379, United States

Hours

Reviews

3.7
245 reviews
5 stars
112
4 stars
52
3 stars
22
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during busy hours, leading to a negative experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including incorrect items and preparation, causing frustration among customers.

Cleanliness

Concerns were raised about unsanitary practices, such as employees handling food with the same gloves used for cash transactions.

Speed of Service

Customers consistently noted long wait times, especially in the drive-thru, even during less busy periods.

Food Quality

Several reviews mentioned issues with food quality, including burnt items and poorly prepared drinks.
  • GB
    Gary B
    Feb 16, 2026
    5.0
    Everything 5 stars. My only issue is parking is limited and having one way entrance and exit which forces you to squeeze by the cars waiting in drive thru who aren't always considerate enough to keep a tight line to allow customers to exit. None the less DR'S is always worth the trip!
  • MC
    Michael Coulson
    Feb 13, 2026
    1.0
    This morning I pulled in to take out and with all the snow banks I didn't see the speaker, I assumed it was under the snow. I waited in line and got to the window and explained what happened and the server refused to make me a coffee! Stating there were 2 customers behind me and I had to go around the building again. It takes 15 seconds to make a coffee and she wouldn't do it! Totally unprofessional and rude! Went up the street to the Honey Dew where they were Totally polite and professional!
  • MJ
    Maribella Jokesonuhoe
    Jan 7, 2026
    1.0
    If I could put no stars I would this place is trash just caught one of the employees grabbing donuts and eating them with gloves on THE SAME GLOVES HES TOUCHING THE CASH WITH, I will never spend my money here again I walked out I was so grossed out
  • CT
    Christopher Thibeault
    Dec 26, 2025
    1.0
    Paid $10 for a coffee and wraps coffee watered down and wraps had ice-cold bacon
  • RP
    Ryan Pascarelli
    Dec 24, 2025
    1.0
    If I could give negative stars I would. I ordered a shaken espresso and I said no sugar. The lady on the speaker said sharply we don’t put sugar in it. She put in brown sugar espresso on the screen. Gave me serious attitude and hurried me along. As I got to the window I tried explaining that I don’t want sugar and the girl at the window was very confused. They finally made it and when I tried it, it was made wrong. I asked the manager what milk she put in and she said oat milk. I said I didn’t ask for oak milk, it should be just milk and espresso. And she rudely told me, “I know how to make it”! They brought me out the espresso after a minute or so and it was still made wrong. I will never go to this dunkin again. I’ve never had a manager from a coffee shop treat me so poorly. Avoid at all costs.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in West Bridgewater, MA?

Dunkin' in West Bridgewater operates Monday to Friday from 4:00 AM to 7:00 PM, and on Saturdays and Sundays from 4:30 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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