Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Boylston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
235 reviews
5 stars
110
4 stars
42
3 stars
25
2 stars
7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiencing incorrect orders and long wait times.
Order Accuracy
A significant number of reviews highlighted consistent issues with order accuracy, with many customers receiving the wrong items or incomplete orders.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions and poor hygiene practices among staff.
Coffee Quality
Feedback on coffee quality was mixed, with some customers enjoying their drinks while others complained about old-tasting or improperly made beverages.
Customer Experience
Positive experiences were noted for friendly and efficient service at certain times, but these were overshadowed by frequent complaints about staff behavior and service speed.
- CSCharlie ShermanOct 23, 20255.0I truly enjoyed my Dunkin experience!!!
- TCThomas CruickshankOct 19, 20255.0Great coffee
- AMAaron MOct 5, 20251.0We went a little after noon on a Sunday. They literally cut us off from finishing our order and told us to pull forward. Then got the part we were alowed to order wrong. They were really rude and mad that we tried to finish our order at the window and ignored the additions to the order. It was astonishingly terrible service.
- JFJayson FoleySep 1, 20251.0Can’t even make the coffee right!! You literally are a coffee shop! The only coffee shop that’s is consistently inconsistent. All Dunks in this franchise are consistently disappointing.
- ARAndrew RustonJul 17, 20251.0This store is a disaster!! Ordering is always a difficult task, and I need to frequently correct the order at the window. I had an employee yell at me and give me the middle finger in the background while I was having a conversation with the manager about these issues. I'll be looking for a new location to get my SIMPLE order of 2 coffees and 2 donuts...
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in West Boylston, MA?
Dunkin' in West Boylston is open daily from 5:00 AM to 7:00 PM, with Sunday opening at 6:00 AM.
Can I order from Dunkin' ahead of time or use delivery services?
Yes, you can order ahead using the Dunkin' app or website, and they offer delivery service during their operating hours.
What new holiday drinks does Dunkin' currently offer?
The holiday menu features the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and other comfort foods suitable for breakfast, lunch, and dinner.
Does the Dunkin' location in West Boylston have a drive-thru and dine-in service?
Yes, this Dunkin' offers both drive-thru service and dine-in options.
What payment methods are accepted at this Dunkin' location?
Dunkin' accepts credit and debit cards for payment.
Is Wi-Fi available at the Dunkin' in West Boylston?
Yes, free Wi-Fi is available for customers at this location.
Are there any nearby places to visit after getting coffee at Dunkin'?
Nearby you can visit Turn 4 Hobbies, a hobby and toy store, and In Bloom, a flowers and gifts shop, for some enjoyable shopping after your coffee.
Where can I find car wash services near Dunkin' in West Boylston?
Shell and Golden Nozzle Car Wash are nearby locations offering car wash services near Dunkin'.
If I need a pharmacy or medical supplies, which nearby places can I visit from Dunkin'?
CVS Pharmacy and The Pill Doctor are nearby pharmacies where you can get medical supplies and prescriptions.