Dunkin'

3.6
238 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Boylston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
244 W Boylston St, West Boylston, MA
01583, United States

Hours

Reviews

3.6
238 reviews
5 stars
110
4 stars
42
3 stars
25
2 stars
8
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

A significant number of customers reported issues with incorrect orders, leading to frustration and disappointment.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poor hygiene practices.

Quality of Food and Drinks

Feedback indicated inconsistency in the quality of food and drinks, with some customers enjoying their items while others found them unsatisfactory.

Speed of Service

Several reviews mentioned quick service at the drive-thru, but many also complained about long wait times and disorganization.
  • EE
    Elsa
    Dec 14, 2025
    1.0
    I have ordered twice from this place and both times have been a bad experience. The bagels have always been cold .. hard as rock in a few minutes; the filling was not spread out at all; and I was served bagels with sesame seeds when I clearly mentioned plain bagels and that I have a sesame allergy( just in case to be cautious)! And obviously both times I couldn’t not eat them! I do not recommend going there !
  • MM
    Megan M
    Dec 10, 2025
    1.0
    Extremely rude employees, I will never come back to this location.
  • CS
    Charlie Sherman
    Oct 23, 2025
    5.0
    I truly enjoyed my Dunkin experience!!!
  • TC
    Thomas Cruickshank
    Oct 19, 2025
    5.0
    Great coffee
  • AM
    Aaron M
    Oct 5, 2025
    1.0
    We went a little after noon on a Sunday. They literally cut us off from finishing our order and told us to pull forward. Then got the part we were alowed to order wrong. They were really rude and mad that we tried to finish our order at the window and ignored the additions to the order. It was astonishingly terrible service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Boylston, MA?

Dunkin' in West Boylston is open daily from 5:00 AM to 7:00 PM, with Sunday opening at 6:00 AM.

Can I order from Dunkin' ahead of time or use delivery services?

Yes, you can order ahead using the Dunkin' app or website, and they offer delivery service during their operating hours.