Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
328 W Boylston St, West Boylston, MA
01583-2341, United States
Hours
Reviews
4.3
1,124 reviews
5 stars
638
4 stars
297
3 stars
116
2 stars
26
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and helpful staff, although some reported issues with order accuracy and management responsiveness.
Food Quality
While many enjoyed the ice cream and certain menu items, there were complaints about inconsistent food quality, such as melted ice cream and cold burgers.
Cleanliness
The facility is generally reported as clean, but some customers noted issues with sticky tables and dirty floors.
Drive-Thru Experience
The drive-thru service is often quick, but there are complaints about long lines and difficulties with order communication.
Pricing
Customers noted that prices are higher than some competitors, but many felt the quality justified the cost.
- SLSean Lawrence4 days ago5.0I started working near by and began going here 6 years ago. As far back as I can remember I've had a consistent and satisfying experience in every aspect except French fry freshness. But this spot excells for me for two reasons. Ruben and Luz. Ruben has been friendly to the point of becoming a friend to me. He makes sure to add buffalo sauce to every one of my orders because he knows, and Luz has done the same while reminding me and Ruben about being a little more serious. Great spot to eat.
- CRCherish “Cherri” RamosDec 23, 20254.01st time I went to this location, it was good.
- CSCheryl Stuart-VailOct 14, 20255.0Friendly staff, quick pit stop on long drive. Clean facility
- MDMike DvareckasOct 13, 20255.0Ice cream
- SBS.L. ButlerOct 12, 20255.0Delivery is hot, delicious and my moolatte is cold and refreshing..sometimes I order fries.. when I do they are fresh and just right .. DQ is awesome
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in West Boylston, MA?
Dairy Queen Grill & Chill is open Monday to Thursday from 9:30 AM to 9:30 PM, Friday and Saturday from 9:30 AM to 11:00 PM, and Sunday from 10:00 AM to 9:30 PM.
What type of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill offer any family-friendly amenities?
Yes, the location is family-friendly with booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible. It also offers free WiFi and a drive-thru for convenience.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their website and download the Dairy Queen app to access exclusive deals and rewards.
Is there a drive-thru available at the Dairy Queen Grill & Chill in West Boylston?
Yes, this location features a drive-thru for quick and convenient service.
Are dairy-free or allergen-friendly options available at Dairy Queen Grill & Chill?
The profile does not specify allergen-friendly options; please contact the location directly at +1 508-853-2700 for specific dietary accommodations.
What nearby places can I visit along with Dairy Queen Grill & Chill?
Nearby you can visit restaurants like West Boylston Seafood and Oli's Italian Eatery, perfect for exploring more dining options after enjoying Dairy Queen.
Where can I find banking services near Dairy Queen Grill & Chill?
Berkshire Bank and Commercial Bank & Trust Co. are located nearby if you need banking services when visiting the area.
Are there any beauty or spa services close to Dairy Queen Grill & Chill?
Yes, Serenity Nails & Spa, Browtique beauty salon, and Graceful Beauty by Dawn spa are nearby for a relaxing visit after your meal.
Is the Dairy Queen Grill & Chill in West Boylston easy to find for families with kids?
Yes, the location is family-friendly with amenities suitable for children, and it is situated near several local businesses and services making it easily accessible.