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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.8
(436 reviews)

Business Details

2 Worcester Rd, Webster, MA
01570, United States
(508) 671-0110

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Webster is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2 Worcester Rd, Webster, MA
01570, United States

Hours

Reviews

3.8
436 reviews
5 stars
200
4 stars
108
3 stars
38
2 stars
31
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent mistakes with orders and inconsistent service quality, leading to frustration.

Food Quality

While some customers praised the food, others noted issues with freshness, portion sizes, and incorrect orders.

Cleanliness

Feedback on cleanliness was mixed, with some praising the cleanliness of the venue while others reported dirty tables and restrooms.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others encountered rudeness and indifference.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, feeling that the quality did not match the cost.
  • MB
    Marguerite Bailey
    Feb 12, 2026
    5.0
    Great food and service. The venue and rest rooms are very clean. Kudos to the manager and staff of the Webster location.
  • JI
    juan ilarraza
    Dec 26, 2025
    2.0
    I don't think they pay attention to order details when made at the register? We never get our orders right the first few times, so sad considering the price hikes
  • JB
    Julian Bennett
    Dec 16, 2025
    5.0
    It is a simple but nice environment The food was great, and I enjoyed the experience there.
  • LS
    Legeto the saiyan
    Nov 30, 2025
    5.0
    The cashier got my order wrong and the blonde lady with slight accent was so sweet, with a smile on her face she fixed my order on the spot, apologized for inconvenience and made me leave with the smile. I even forgot about my messed up order.
  • FR
    Frank Rotondo
    Nov 30, 2025
    1.0
    This woman at the drive through was extremely rude.. I put a drive thru order in the drive thru and she told me to come back.. literally made no sense, at first she asked what my order was like if I just order at the drive thru instead would I have not gotten kicked out of line. So I went inside to get my order instead cause I wasn’t just going to wait behind a ton of people in the drive thru again. What a terribly managed operation. I will never go back. That employee should be embarrassed.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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