Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Webster, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported frequent issues with incorrect orders, including wrong items and mischarges.
Service Speed
Customers experienced long wait times, especially in the drive-thru, with some reporting waits of over 20 minutes.
Food Quality
Several reviews mentioned poor food quality, including stale items and incorrect preparation.
Staff Attitude
While some customers praised friendly staff, others noted instances of rude behavior and poor management.
Mobile App Issues
Customers faced problems with the mobile ordering app, including difficulties with refunds and order fulfillment.
DS
Derek Smith
Feb 21, 2026
1.0
Ordered stuff on the app. Got to drive through told me to pull forward. Get to the window I said good morning no reply. No one else in line. Handed me the one bag I asked if it was everything , no answer just turned away from me. Ask again but louder , she walks away from the window Was running late so had to just drive off. Find out I Didn’t get it everything. Try to reach customer support for refund. Chat isn’t working. Try calling, no answer. Send an email. No response. Try again gotta select the store address and doesn’t allow you to. So basically just no customer service what so ever , takes your money with no way to get it back. Thanks Dunkin’s! Never ordering again
SD
Stacy D
Feb 12, 2026
1.0
Nothing is worse than stopping to grab breakfast and you grab your bagel and it is hard as a rock with barely any cream cheese on it. How can they serve something like that? With all the options out there now, I think I’m done with Dunkin. They say America runs on Dunkin?? Not for long if they continue to serve food like that.
JW
James Watters
Jan 9, 2026
1.0
Waited a long time and was treated rudely by Nolan
DC
Dan Crews
Dec 25, 2025
4.0
For Christmas Day this place was pretty busy. Everyone who worked here was very nice and helpful though. Due to them being so nice I will be going back. They did mess up my sandwich but were happy to fix it for me.
AB
Ashley Bosse
Dec 12, 2025
5.0
There's a really neat looking gift shop not collaborating with DD almost right in the DD. I didn't have time to check it out but it looked beautiful. Definitely a unique dunkin.
What are the operating hours of Dunkin' in Webster, MA?
Dunkin' in Webster, MA is open every day from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services.
What holiday drinks are currently featured at Dunkin' Webster?
Try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Does Dunkin' in Webster serve breakfast and lunch?
Yes, Dunkin' serves breakfast, lunch, and brunch options to satisfy your cravings.
What specialties can I find at Dunkin' in Webster, MA?
You can enjoy espresso, coffee, donuts, breakfast sandwiches, and tea at this Dunkin' location.
Is there a drive-thru available at the Dunkin' on 170 Thompson Rd?
Yes, this Dunkin' location has a drive-thru for convenient service.
Can I order ahead using a mobile app for Dunkin' in Webster?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What nearby places can I visit after enjoying a coffee at Dunkin' Webster?
After your visit, you can check out Webster Lake Gifts for souvenirs or Golden Greek Restaurant for a meal nearby.
Are there any convenient auto services near Dunkin' on Thompson Rd?
Yes, nearby you will find Rich and Sons Auto Repair, Buckley Auto Center, and Goodyear Auto Service for automotive needs.
How can nearby gas stations help customers visiting Dunkin' Webster?
Customers can easily refuel at nearby Exxon & Mobil Stations or Citgo gas stations when visiting Dunkin', making it convenient for those on the go.
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