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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(453 reviews)

Business Details

170 Thompson Rd, Webster, MA
01570, United States
(508) 943-3202
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Webster, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
170 Thompson Rd, Webster, MA
01570, United States

Hours

Reviews

3.7
453 reviews
5 stars
208
4 stars
82
3 stars
60
2 stars
29
1 star
74

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including wrong items and mischarges.

Service Speed

Customers experienced long wait times, especially in the drive-thru, with some reporting waits of over 20 minutes.

Food Quality

Several reviews mentioned poor food quality, including stale items and incorrect preparation.

Staff Attitude

While some customers praised friendly staff, others noted instances of rude behavior and poor management.

Mobile App Issues

Customers faced problems with the mobile ordering app, including difficulties with refunds and order fulfillment.
  • DS
    Derek Smith
    Feb 21, 2026
    1.0
    Ordered stuff on the app. Got to drive through told me to pull forward. Get to the window I said good morning no reply. No one else in line. Handed me the one bag I asked if it was everything , no answer just turned away from me. Ask again but louder , she walks away from the window Was running late so had to just drive off. Find out I Didn’t get it everything. Try to reach customer support for refund. Chat isn’t working. Try calling, no answer. Send an email. No response. Try again gotta select the store address and doesn’t allow you to. So basically just no customer service what so ever , takes your money with no way to get it back. Thanks Dunkin’s! Never ordering again
  • SD
    Stacy D
    Feb 12, 2026
    1.0
    Nothing is worse than stopping to grab breakfast and you grab your bagel and it is hard as a rock with barely any cream cheese on it. How can they serve something like that? With all the options out there now, I think I’m done with Dunkin. They say America runs on Dunkin?? Not for long if they continue to serve food like that.
  • JW
    James Watters
    Jan 9, 2026
    1.0
    Waited a long time and was treated rudely by Nolan
  • DC
    Dan Crews
    Dec 25, 2025
    4.0
    For Christmas Day this place was pretty busy. Everyone who worked here was very nice and helpful though. Due to them being so nice I will be going back. They did mess up my sandwich but were happy to fix it for me.
  • AB
    Ashley Bosse
    Dec 12, 2025
    5.0
    There's a really neat looking gift shop not collaborating with DD almost right in the DD. I didn't have time to check it out but it looked beautiful. Definitely a unique dunkin.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Webster, MA?

Dunkin' in Webster, MA is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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