Dunkin'

3.7
450 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Webster, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
170 Thompson Rd, Webster, MA
01570, United States

Hours

Reviews

3.7
450 reviews
5 stars
208
4 stars
82
3 stars
60
2 stars
28
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others noted poor communication and rude behavior.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including wrong sizes and missing items.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning stale or poorly prepared items.

Wait Times

Long wait times were a common complaint, particularly during busy hours, leading to frustration among customers.

Staffing Issues

Multiple reviews pointed out that the location is often understaffed, affecting service speed and order accuracy.
  • JW
    James Watters
    3 days ago
    1.0
    Waited a long time and was treated rudely by Nolan
  • DC
    Dan Crews
    Dec 25, 2025
    4.0
    For Christmas Day this place was pretty busy. Everyone who worked here was very nice and helpful though. Due to them being so nice I will be going back. They did mess up my sandwich but were happy to fix it for me.
  • EE
    Erin
    Dec 13, 2025
    1.0
    The price of an "iced latte" that is literally all ice is absurd. Will go out of the way to honey dew next time.
  • AB
    Ashley Bosse
    Dec 12, 2025
    5.0
    There's a really neat looking gift shop not collaborating with DD almost right in the DD. I didn't have time to check it out but it looked beautiful. Definitely a unique dunkin.
  • BN
    Beverly Nelson
    Dec 2, 2025
    3.0
    Purchased 2 blueberry muffins and I must say, these were the worst I have ever had. My husband agreed and we threw them away.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Webster, MA?

Dunkin' in Webster, MA is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.