Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Watertown Subway® Restaurant at 59 Mount Auburn Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported issues with skimpy portions, stale bread, and overall poor food quality.
Customer Service
Feedback indicates a mix of friendly and rude service, with several customers expressing dissatisfaction with staff behavior and responsiveness.
Cleanliness
While some reviews praised the cleanliness of the location, others noted unsanitary conditions and untidy tables.
Pricing
Customers frequently mentioned high prices and dissatisfaction with the value for money, including complaints about overcharging.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect sandwich preparations.
YL
Yeral Leal
Oct 14, 2025
2.0
They're advertising Meatball pizza and the guy tell me that the pizza toppings doesn't include meatballs.
AA
Alessandra
Sep 25, 2025
1.0
So I got a flatbread and boy was it flatter than flat. Not the usual flatbread subway provides. I got 50% more meat and they only gave me a single layer of spicy Italian meat lol. Disappointment. Never again.
FF
funny Fb
Sep 12, 2025
1.0
No wonder you have bad reviews. Change the way you treat customers. Serve them better
PV
paula vargas
Jul 19, 2025
1.0
I just went to the restaurant and it’s 9:11 on Saturday and it was closed
LS
Lucas De Souza Santos
Jul 18, 2025
1.0
A loja para de atender os clientes muito antes do horário de fechar…
Where is the Subway restaurant located in Watertown?
The Subway restaurant is located at 59 Mount Auburn Street, Watertown, MA 02472, in Watertown Square Plaza.
What are the operating hours of this Subway location?
The Subway is open Monday to Friday from 9:00 AM to 10:00 PM, and on Saturday and Sunday from 10:00 AM to 9:00 PM.
Does this Subway offer catering services?
Yes, this Subway location provides catering services to meet your needs.
What ordering methods are available at this Subway?
You can order at this Subway via the app or online, choose curbside pickup, dine in at the restaurant, or have your order delivered.
What meals are served at this Subway?
This Subway location serves lunch and dinner meals.
Does this Subway restaurant have dine-in seating available?
Yes, the Subway in Watertown offers dine-in seating for customers.
Does this Subway have a drive-through service?
No, this Subway location does not have a drive-through service.
What are some nearby food options around the Subway at Watertown Square Plaza?
Nearby food options include multiple other Subway locations, Dunkin' coffee shops, and D'Angelo Grilled Sandwiches, offering a variety of quick dining choices.
Which health and medical services are located near the Subway in Watertown?
Nearby health services include Prime Care Associates for home health care, Edward Donle as a dentist and cosmetic dentist, and Luminous Dental LLC specializing in pediatric dentistry.
Are there any community or recreational spots near this Subway?
Yes, Watertown Community Housing, a social service organization and attraction, as well as Wu An Martial Arts club for sports and fitness instruction, are located nearby.