Brand Certified
Subway
3.4(214 reviews)
Certified by Subway • Mar 01, 2026
Business Details
59 Mount Auburn Street, Watertown, MA
02472, United States
Certified by Subway • Mar 01, 2026
(617) 744-0589
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Watertown Subway® Restaurant at 59 Mount Auburn Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.4
214 reviews
5 stars
85
4 stars
36
3 stars
20
2 stars
25
1 star
48
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with skimpy portions, incorrect orders, and unsatisfactory food quality.
Customer Service
Feedback highlighted a mix of friendly and rude staff, with several complaints about poor service and lack of attentiveness.
Cleanliness
While some reviews praised the cleanliness of the location, others reported unsanitary conditions and untidy tables.
Pricing
Customers expressed dissatisfaction with high prices and the refusal to accept coupons, leading to perceptions of overcharging.
- AAAlex1 day ago4.0Very helpful , Very polite
- RWRafael Hiciano WilliamsFeb 24, 20262.0Aqui el letrero dice que es a las 9 que abren y tu vas a la 9.15 y aun estan cerrado y te paras en la puerta y te dicen que te ballas que aun no abren 🤨🤨
- VDVismay DevjeeFeb 19, 20261.0I genuinely cannot believe how absolutely terrible this Subway location is- from the food to the pathetic excuse for customer service. I ordered my usual rotisserie chicken sandwich that I get at every other outlet without issue, and what I got was an insult on a bread roll. Barely any fillings, zero vegetables worth mentioning, and the chicken? Completely nonexistent. I had to unwrap my sandwich just to be met with what looked like plain bread. When I called to complain, instead of any kind of apology or accountability, this guy had the audacity to ask me to drag myself back to the store. And for what? So he could rudely dig through the bread with his fingers, scrounge up a few pathetic crumbs of chicken, shove it in my face and smugly say "see, there IS chicken." That is your customer service?! No apology, no offer to fix it, no basic human decency- just pure arrogance and attitude from someone who clearly couldn't care less about the customers keeping his store open. This location is an absolute disgrace. It's not even surprising given the horrific reviews already plastered all over Google Maps, clearly this has been a recurring problem that nobody there has any intention of fixing. Save yourself the frustration, the money, and the disappointment, AVOID this location at all costs. Worst Subway experience imaginable, and the worst customer service I have ever encountered anywhere, period.
- HBHailee BurchFeb 8, 20261.0Ordered subway on Super Bowl subway knowing it would take a while for delivery. Subways showed up an hour later. They had mixed up the sandwiches so that the veggies and meats and everything were all swapped and wrong. Very disappointing when you pay $15 a sandwich for delivery and don’t even eat it because it’s not to your taste.
- YLYeral LealOct 14, 20252.0They're advertising Meatball pizza and the guy tell me that the pizza toppings doesn't include meatballs.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Watertown?
The Subway restaurant is located at 59 Mount Auburn Street, Watertown, MA 02472, in Watertown Square Plaza.
What are the operating hours of this Subway location?
The Subway is open Monday to Friday from 9:00 AM to 10:00 PM, and on Saturday and Sunday from 10:00 AM to 9:00 PM.
Does this Subway offer catering services?
Yes, this Subway location provides catering services to meet your needs.
What ordering methods are available at this Subway?
You can order at this Subway via the app or online, choose curbside pickup, dine in at the restaurant, or have your order delivered.
What meals are served at this Subway?
This Subway location serves lunch and dinner meals.
Does this Subway restaurant have dine-in seating available?
Yes, the Subway in Watertown offers dine-in seating for customers.
Does this Subway have a drive-through service?
No, this Subway location does not have a drive-through service.
What are some nearby food options around the Subway at Watertown Square Plaza?
Nearby food options include multiple other Subway locations, Dunkin' coffee shops, and D'Angelo Grilled Sandwiches, offering a variety of quick dining choices.
Which health and medical services are located near the Subway in Watertown?
Nearby health services include Prime Care Associates for home health care, Edward Donle as a dentist and cosmetic dentist, and Luminous Dental LLC specializing in pediatric dentistry.
Are there any community or recreational spots near this Subway?
Yes, Watertown Community Housing, a social service organization and attraction, as well as Wu An Martial Arts club for sports and fitness instruction, are located nearby.
Brand Certified Facts from Subway
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: