Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
673 reviews
5 stars
332
4 stars
196
3 stars
83
2 stars
37
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff interactions is mixed, with some praising helpfulness while others report rudeness and lack of attention.
Pricing
Many customers find prices to be high compared to competitors, with some expressing frustration over perceived price gouging.
Cleanliness
The store is generally reported as clean and organized, although some customers noted issues with specific areas like restrooms.
Product Quality
Concerns were raised about the quality of perishable items, particularly meat and produce, with reports of mold and spoilage.
Store Layout
Customers appreciate the store's layout and ease of navigation, making it convenient to find items.
- AMAlethia MatthewsNov 6, 20255.0Always easy to get around and find things.
- GFGrace FuAug 14, 20255.0Big store and not crowded.
- KDK DJun 26, 20252.0Overpriced! Since covid, stop and shop took that opportunity to triple their prices and take advantage of a situation! Rude workers who won't even look at you let alone say hello. The customer has to be the voice of their employees and start the conversation by saying hello to them and if they respond, it's a blessing! The only time you hear their voice is when it's time to empty your wallet on your 2 bags of groceries. If it wasn't for their customers, stop and shop would be nothing but I guess this is what a pandemic and corporate greed does. Thank you stop and shop, we know your sleeping well and enjoy your profits from people struggling paycheck to paycheck.
- DTDave TedderJun 15, 20252.0Typical but be careful of any meat they pack. I've brought home some chicken and pork only to open it up and find it extremely funky. I usually don't even look at the meats there at all but today checked it out because my wife put chicken on the list. Walked up and down the entire meat aisle and everything that they had packed was missing a "packed on" date. Super sketchy!.
- BBBarbara BlakeneyMar 29, 20224.0Stop & Shop I'd my go to store. Good selection, store is clean, staff is helpful. Would like to see more selection in keto based foods. Otherwise like the selection.
Frequently Asked Questions About Stop & Shop
What are the regular operating hours of Stop & Shop at 700 Pleasant Street, Watertown?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop offer grocery delivery or pickup services?
Yes, customers can shop in-store or online for delivery or pickup options.
What loyalty program does Stop & Shop offer and what benefits does it provide?
The GO Rewards loyalty program delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
What social initiatives does Stop & Shop support?
Stop & Shop is committed to fighting hunger through its School Food Pantry Program to ensure no student goes to school hungry.
What phone number can I call to contact the Stop & Shop at Pleasant Street?
You can reach Stop & Shop at +1 617-923-3007.
What services besides grocery shopping are available at Stop & Shop?
Services include Peapod online shopping, SCAN IT! Mobile app, RedBox rentals, Western Union money transfers, Blue Rhino propane, Coinstar kiosks, and more.
Where can I find a Redbox kiosk near Stop & Shop for movie rentals?
There is a Redbox kiosk located close to Stop & Shop at 700 Pleasant Street where you can rent movies and video games conveniently.
Are there any banking services nearby Stop & Shop?
Yes, Citizens Bank supermarket branch and another Citizens Bank location are nearby, providing easy access to financial services.
Is there a fun recreational spot near Stop & Shop for families and kids?
Launch Trampoline Park Watertown, a trampoline and amusement park, is located nearby for active family entertainment.
How can nearby Coinstar Bitcoin ATMs and Western Union services benefit Stop & Shop customers?
Customers can conveniently exchange currency, send money, or access Bitcoin ATM services right near Stop & Shop, making errands more efficient.