Panera Bread

3.6
478 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Watertown is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
11 Mount Auburn St, Watertown, MA
02472, United States

Hours

Reviews

3.6
478 reviews
5 stars
203
4 stars
111
3 stars
42
2 stars
33
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being exceptionally friendly and helpful, often going above and beyond to provide great service.

Service Speed

Several reviews highlighted slow service, with customers experiencing long wait times for their orders, even during less busy periods.

Food Quality

While some customers enjoyed the food, others reported issues with incorrect orders, missing ingredients, and poor food quality, including stale items.

Location Limitations

The location is primarily designed for takeout with limited seating, which some customers found inconvenient for dining in.

Management Issues

There were complaints about poor management and staffing, leading to disorganization and inadequate service during busy times.
  • TC
    TI CHOU
    Jan 5, 2026
    5.0
    這家的服務非常好,網路上下訂單,馬上就好了。
  • MD
    Martin Doehring
    Dec 16, 2025
    5.0
    Very friendly staff, the usual Panera food and drinks. The self serve drinks only 4 of the normal 7 cold teas, but the others are available behind the counter. Standard soda fountain. It's very small, no tables but there's about 10 stools looking out the window, many outlets, but only about 10" of counter. Basically a pickup location. One of my top 4 locations.
  • OH
    Oscar Hernandez
    Nov 25, 2025
    5.0
    I love this place, the service, the food, and the girls!!
  • MD
    Mackenzie Dracut
    Nov 15, 2025
    5.0
    Staff is very friendly and helpful. Estella is the best!!
  • AC
    Ali Carter
    Nov 10, 2025
    5.0
    The staff at this location is exceptional. They are always very kind and friendly even though it is only a “pick-up” location. Always smiling and going above and beyond.

Frequently Asked Questions About Panera Bread

Does Panera Bread Watertown accept reservations?

No, Panera Bread Watertown does not accept reservations.

What are the operating hours for Panera Bread Watertown?

Panera Bread Watertown is open daily from 7:00 AM to 9:00 PM.