Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Watertown is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
472 reviews
5 stars
198
4 stars
109
3 stars
42
2 stars
33
1 star
90
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were several complaints about portion sizes, freshness, and incorrect orders.
Service Issues
Numerous reviews highlighted slow service, order mistakes, and unhelpful staff, leading to a generally negative perception of customer service.
Takeout Focus
The location is primarily designed for takeout, with limited seating, which some customers found inconvenient for dining in.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of the staff.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall facility maintenance.
- MDMackenzie DracutNov 15, 20255.0Staff is very friendly and helpful. Estella is the best!!
- ACAli CarterNov 10, 20255.0The staff at this location is exceptional. They are always very kind and friendly even though it is only a “pick-up” location. Always smiling and going above and beyond.
- RTRoben TorosyanNov 4, 20255.0Single best service of any Panera I’ve been to. And I’ve been to a few dozen. If there’s an issue, the folks there work with you to get it right. They exude a friendly attitude too, beyond the call of duty alone. Just singularly friendly!
- DSDeborah SavutoOct 1, 20254.0Quality of food is good. Space is small and not good for eating in. Take out is best. Parking is not good.
- SESteven ElliottSep 24, 20255.0Ernesta the manager was great so was all of the staff. Food fantastic. Couldn't expect anything but the Best
Frequently Asked Questions About Panera Bread
Does Panera Bread Watertown accept reservations?
No, Panera Bread Watertown does not accept reservations.
What are the operating hours for Panera Bread Watertown?
Panera Bread Watertown is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread Watertown offer delivery services?
Yes, Panera Bread Watertown offers delivery from 7:00 AM to 9:00 PM every day.
Can I order food from Panera Bread Watertown online?
Yes, you can order online for Rapid Pick-Up or delivery via their website or app.
What types of meals are served at Panera Bread Watertown?
Panera Bread Watertown serves breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread Watertown?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Watertown have dine-in and takeout options?
Yes, they serve dine-in and offer takeout services. They do not have a drive-thru or curbside pickup.
Is there Wi-Fi available at Panera Bread Watertown?
Yes, Panera Bread Watertown offers complimentary Wi-Fi to guests.
What nearby places can I visit around Panera Bread Watertown?
Nearby places include Supercuts for hair care, Mass General Brigham Urgent Care for medical needs, and Staples for office supplies.
How can nearby businesses like Jimmy John's and Sichuan Cuisine enhance my visit to Panera Bread Watertown?
You can enjoy a variety of dining options with nearby fast food like Jimmy John's and Chinese food from Sichuan Cuisine before or after your visit to Panera Bread.
Are there wellness and beauty services near Panera Bread Watertown?
Yes, there are several nearby such as Boston Color Group for beauty and spa, Acupuncture Clinic of Watertown for holistic care, and Watertown Spa for massage therapy.