Panera Bread

3.6
480 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

Business Details

11 Mount Auburn St, Watertown, MA
02472, United States
(617) 923-2918

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Watertown is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
11 Mount Auburn St, Watertown, MA
02472, United States

Hours

Reviews

3.6
480 reviews
5 stars
204
4 stars
111
3 stars
43
2 stars
33
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and going above and beyond in service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, poor food quality, and missing items.

Service Speed

Several reviews highlighted slow service and long wait times, even during less busy periods.

Location Limitations

The location is primarily designed for takeout with limited seating, which disappointed some customers looking for a dine-in experience.

Management Issues

There were complaints about poor management and staffing, leading to disorganization and customer dissatisfaction.
  • BB
    Boone BARROS
    Jan 21, 2026
    3.0
    They didn't have my favorite tomato soup available. The breakfast sandwich wasn't hot enough, the cheese not being melted. The cream cheese, which should've come directly from the fridge, wasn't cold enough. That being said, I appreciate the free chips.
  • TC
    TI CHOU
    Jan 5, 2026
    5.0
    這家的服務非常好,網路上下訂單,馬上就好了。
  • MD
    Martin Doehring
    Dec 16, 2025
    5.0
    Very friendly staff, the usual Panera food and drinks. The self serve drinks only 4 of the normal 7 cold teas, but the others are available behind the counter. Standard soda fountain. It's very small, no tables but there's about 10 stools looking out the window, many outlets, but only about 10" of counter. Basically a pickup location. One of my top 4 locations.
  • OH
    Oscar Hernandez
    Nov 25, 2025
    5.0
    I love this place, the service, the food, and the girls!!
  • AM
    Adam Murphy
    Nov 18, 2025
    5.0
    Amazing staff the girls rock!

Frequently Asked Questions About Panera Bread

Does Panera Bread Watertown accept reservations?

No, Panera Bread Watertown does not accept reservations.

What are the operating hours for Panera Bread Watertown?

Panera Bread Watertown is open daily from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: