Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Watertown, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
360 reviews
5 stars
181
4 stars
84
3 stars
52
2 stars
15
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers frequently praised the staff for being friendly and positive, with specific mentions of individual employees like Marshal.
Service Speed
Many reviews highlighted the fast service, especially for order preparation, although some noted delays during busy times.
Order Accuracy
While most customers reported accurate orders, there were several complaints about incorrect items being served.
Atmosphere Issues
Some customers expressed dissatisfaction with the atmosphere, particularly regarding cleanliness and the impact of cigarette smoke on the outdoor seating area.
Product Quality
Feedback on coffee quality was mixed, with some customers noting a decline in taste, while others enjoyed the offerings.
- PFPeter Whitney (Tobias Fox)Nov 12, 20253.0It's what you think it is
- MPMargaret PaciousOct 13, 20255.0Very nice staff& great,coffee& a.m. sandwiches !
- KCKevin CampbellSep 25, 20255.0They upsold me on muffins. 10/10
- DKDaniel KrausSep 24, 20255.0My server at this Dunkin today was Marshal and he had the best, most positive attitude. His positivity rubbed off on me and made my day a better day. Thank you Marshal!
- PNPretty NomadicJul 25, 20251.0The service team is really kind… this place is great if you like burnt tasting coffee and enjoy sitting at their outdoor ashtray, I mean, “patio” that reeks of cigarette smoke with a man chain smoking every morning (closer than 25’ from the door, violating MA Smoking Code 👀), cigarette butts every where, and cigarette ash pressed into all the edges of the patio table. No longer dog friendly. Has gone down hill since renovating the interior and further downhill since Julianna has left. 👎
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Watertown, MA?
Dunkin' in Watertown, MA is open daily from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services.
What seasonal drinks can I try at Dunkin' this holiday season?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple Store and Google Play Store for a fast grab and go experience.
What are some nearby restaurants to this Dunkin' location?
Nearby restaurants include Mimi's Roast Beef & Seafood, India Kitchen, Fit-Z's Bar & Grille, West on Main, Steam Flavor Brazilian Food Restaurant, Plazita Mexico Tacos, Spot Cafe, and Halfway Cafe.
Are there any nearby cafes or coffee shops useful for meeting friends around Dunkin'?
Yes, Spot Cafe and the nearby Dunkin' location both serve coffee and are great spots for meeting friends nearby.
What nearby places could I visit after grabbing coffee at Dunkin'?
You could visit Watertown Florist Shop for gifts, or enjoy a meal at Fit-Z's Bar & Grille or West on Main, which are nearby.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not offer drive-thru service, but you can order ahead using their mobile app.
What kinds of food and drinks can I expect at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and dozens of premium beverages.