Dunkin'

4.1
410 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Watertown, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
49 Mount Auburn St, Watertown, MA
02472, United States

Hours

Reviews

4.1
410 reviews
5 stars
231
4 stars
87
3 stars
43
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and misunderstandings regarding their requests.

Service Quality

Feedback varied, with some praising friendly and efficient staff, while others experienced rude service and long wait times.

Cleanliness

Several reviews highlighted the cleanliness of the location, although some noted issues with the bathroom.

Product Quality

Customers enjoyed the coffee and donuts, particularly the Boston Kreme, but some expressed dissatisfaction with food quality and freshness.

Consistency

The location was noted for inconsistent service and product quality, with some customers experiencing great service while others faced significant delays.
  • CC
    Cliff
    Nov 7, 2025
    5.0
    Marshal at the front will bring you a smile and good vibes to start your day on the right foot. Food and drink are always faster than other Dunkins or anywhere else in general.
  • ZK
    Zahir Kelloud
    Oct 14, 2025
    1.0
    Couldn't make orders right even after they repeat it to you.
  • DS
    Dominik Smółka
    Sep 29, 2025
    1.0
    Asked for coffee with milk and two sugars after he made it I had asked him if it's only 2 sugars and he said it's three. After I told him that this is not what I ordered he started arguing that this is what wanted... Not coming back...
  • FN
    Fabiani Novitasari
    Sep 29, 2025
    5.0
    Always love this place, I like the Boston creme so much! Bagel, coffee, arrghh, love this dunkin!❤️
  • KB
    Katie Beckles
    Sep 8, 2025
    3.0
    Made a quick stop at this location for a breakfast sandwich. 🥪🍳 The place was clean, and the cashier seemed pleasant until I had a special request for making my sandwich. When the sandwich came out, it was burnt, and they were upset that I told them it had to be remade. 😡How are you upset, sir? I am the one who paid and has to eat this sandwich, so I should be happy with it. Please do a better job and stop being upset when customers have a basic request that is simple with the press of a button. 💯🙏

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Watertown, MA?

Dunkin' in Watertown, MA is open daily from 4:30 AM to 11:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup.