Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Watertown, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
260 reviews
5 stars
138
4 stars
50
3 stars
37
2 stars
8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and poor service.
Cleanliness
Several customers noted issues with cleanliness, including dirty tables and unsanitary conditions, which negatively impacted their experience.
Product Consistency
There are complaints about inconsistent product quality, particularly with coffee and food items, leading to dissatisfaction among customers.
Management Issues
Customers expressed concerns about management, citing poor staffing decisions and unprofessional behavior from employees.
Customer Loyalty
Despite the issues, many customers remain loyal to this Dunkin' location, appreciating the friendly atmosphere and consistent service from certain staff members.
- MMMeep (Meep)Nov 6, 20255.0Friendliest dunks staff around!
- DLDonna LOct 31, 20251.0I am not sure if Dunkin changed their coffee beans, however, the coffee there just isn't good anymore. None of my local Dunkins can make an iced coffee worth buying.
- KDKyara DiosdadoSep 21, 20255.0Fast service, and actually listen to my coffee order!!
- KEKadri ŞenateşSep 19, 20255.0It is a nice place
- EGEmily GaddySep 17, 20252.0The one employee was sitting in the back I had to alert him that I was standing there for more than 5 minutes. He wouldn't really respond to me or answer any of my questions. Almost useless. He made horrible drinks.
Frequently Asked Questions About Dunkin'
What are the holiday specialty drinks currently available at this Dunkin'?
During the holiday season, you can try the new Cookie Butter Cloud Latte and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
What are the regular opening hours for this Dunkin' store?
This Dunkin' location is open Monday through Saturday from 4:30 AM to 7:30 PM, and on Sunday from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services to customers.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can use the Dunkin' mobile app, available on both Apple App Store and Google Play Store, to order ahead for a fast grab-and-go experience.
What meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' location have a drive-thru service?
This location does not have a drive-thru service but offers drive-thru options at other Dunkin' locations.
What types of food and drinks can I expect at this Dunkin'?
You can find a variety of espresso drinks, coffee, donuts, breakfast sandwiches, and tea. They also serve vegetarian options and comfort food, and offer breakfast, lunch, and dinner menus.
What nearby places can I visit before or after my Dunkin' visit?
You might enjoy visiting Greenough Boulevard park for outdoor activities or The Aegean Restaurant for a Greek dining experience, both near this Dunkin' location in Watertown, MA.
Is there a hotel nearby if I'm visiting from out of town and want to stay close to this Dunkin'?
Yes, the Residence Inn by Marriott Boston Watertown and Watertown Residence Inn are nearby accommodations offering convenient lodging options close to this Dunkin' store.
What services can I find near this Dunkin'?
Nearby, you can find multiple services such as T-Mobile for mobile phone and IT services, car rental agencies like Peter Fuller Rentals, and automotive services at Sarris Auto Sales and Service for your convenience.