Business Details
About
Mexican Restaurant
Chipotle Arsenal Yards Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.4
718 reviews
5 stars
173
4 stars
67
3 stars
35
2 stars
56
1 star
387
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some praising friendly staff like Orly, while others reported rude behavior and poor management.
Cleanliness
Numerous complaints about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Food Quality
Inconsistent food quality reported, with some customers enjoying fresh meals while others experienced stale or poorly prepared food.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect portions, leading to customer dissatisfaction.
Management Issues
Concerns about poor management and training, affecting staff performance and overall customer experience.
- MMMariangelNov 4, 20251.0I recently visited this Chipotle location with my husband and our toddler, and unfortunately, our experience was quite disappointing. While I was ordering, I noticed that one of the employees made offensive jokes about the number of toppings my husband chose for his burrito. They assumed we didn’t understand Spanish and made derogatory comments, which felt really disrespectful. However, I do speak Spanish, so I understood exactly what was said. I did speak up and addressed the manager, but I wanted to share this experience to ensure that future customers are treated with more respect and professionalism. We were paying customers, and it’s important to maintain a welcoming and inclusive environment.
- AAAudreyNov 2, 20255.0The best chipotle I’ve ever been to. Order in person. Will only go to this one for now on.
- ADaldeir deizinhoOct 28, 20255.0There is a lady with a perfect costumer service, very attentive and always trying to make sure everybody is satisfied.
- TATammy ArcuriOct 28, 20255.0Orly is so nice 😁 she is very friendly and kind. Because of her she makes me want to come back
- AEAmmar ElaminOct 21, 20255.0Lately, I've noticed that Orly is consistently present. The place is cleaner, and she is clearly making an effort to ensure customers are satisfied by checking orders and confirming all details. However, I have observed that she is not treated well.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 69 Bond St, Watertown offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and classic culinary techniques.
What are the opening hours of Chipotle Mexican Grill in Arsenal Yards Relo?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location provides both in-store pickup and delivery services.
How can I order food online from Chipotle Watertown?
You can order online through their official ordering site at https://order.chipotle.com/ or via their Apple app link.
Is Chipotle Mexican Grill in Watertown committed to sustainability and ethical sourcing?
Yes, Chipotle prioritizes responsible sourcing from farms that employ humane and sustainable practices and uses only 53 real ingredients without artificial additives.
What is the address and contact information for Chipotle Mexican Grill in Watertown?
The address is 69 Bond St, Watertown, MA 02472. You can contact them by phone at +1 617-231-7879 or via email at MA.3333.ArsenalYdRel@chipotle.com.
Can I find fitness and wellness centers near Chipotle at Arsenal Yards?
Yes, nearby fitness options include Pure Barre, F45 Training, and Rumble Boxing. You can visit them before or after your meal for a workout or class.
What are some nearby restaurants close to Chipotle for additional dining options?
Nearby restaurants include NAYA (middle eastern), Pokéworks (hawaiian), Butterbird (sandwich shop), Vitality Bowls (health food), and Blackbird Doughnuts Watertown (desserts).
Are there retail and shopping options near Chipotle in Arsenal Yards?
Yes, nearby retail options include Marshalls, J.Crew Factory, Ulta Beauty, Warby Parker, and The Arsenal Project shopping center.
How can nearby services like AT&T, T-Mobile, or Santander Bank ATM be helpful when visiting Chipotle at Arsenal Yards?
If you need mobile phone services or banking, AT&T Store, T-Mobile, and Santander Bank ATMs are conveniently located nearby, making it easy to handle errands during your visit.