Brand Certified
Chip City
4.4(89 reviews)
Certified by Chip City • Mar 15, 2026
Business Details
104 Bond Square, Watertown, MA
02472, United States
Certified by Chip City • Mar 15, 2026
(339) 205-3313
Certified by Chip City • Mar 15, 2026
https://chipcitycookies.com/
Certified by Chip City • Mar 15, 2026
About
Certified by Chip City • Mar 15, 2026
Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Location
Certified by Chip City • Mar 15, 2026
Hours
Certified by Chip City • Mar 15, 2026
Reviews
4.4
89 reviews
5 stars
68
4 stars
5
3 stars
5
2 stars
3
1 star
8
- JJJessica2 days ago1.0Company doesn't respond to emails or messages after a bad experience in their store. Have been going to this location for years and all of sudden they have the worst service and the products they sell, cookies and merchandise, have unfortunately also gone down hill.
- MLMahmoud LabibFeb 15, 20262.0I have gotten too good to go from chipcity in Cambridge and it was a good value. Unfortunately this arenal location falsely advertise the bags to be of a value of 21$ and only put 3 cookies ( each valued at 5.5$ ) in the bag. That's honestly false advertising. Never picking from that store again
- EDErik DreidingFeb 6, 20264.0Very friendly staff and the cookies are quite yummy. Much better than the place that rhymes with bumble... 😉
- DDDanielJan 17, 20261.0I had a really disappointing experience. The staff, including a man with and a woman named were not polite or helpful at all. I felt ignored, and my order took over 30 minutes with no explanation. Customer service definitely needs improvement.
- EEEmelyJan 17, 20261.0There was one male employee with Afro haircut also there was women named Chloe they were very bad at customer service no respect and I waited my order more than 30 min
Frequently Asked Questions About Chip City
What are the operating hours of Chip City in Watertown, MA?
Chip City is open from 12:00 PM to 9:00 PM Monday through Wednesday, and from 12:00 PM to 10:00 PM Thursday through Sunday.
What services does Chip City offer for ordering cookies?
Chip City offers in-store pickup, delivery, and same-day delivery services.
Where is Chip City located?
Chip City is located at 104 Bond Square, Watertown, MA 02472, USA.
What payment options are available at Chip City?
Chip City accepts payment via Apple Pay, cash, contactless payment, Mastercard, and Visa.
Can I view Chip City's cookie flavors online?
Yes, you can view the cookie flavors on Chip City's menu page at https://chipcitycookies.com/flavors.
How can I contact Chip City for customer service?
You can contact Chip City via email at Customerservice@chipcitycookies.com or call them at +1 339-205-3313.
What is the dress code when visiting Chip City?
The dress code at Chip City is casual.
What nearby places can I visit around Chip City in Watertown?
Around Chip City, you can visit popular spots such as Pokéworks for Hawaiian poke bowls, Blackbird Doughnuts for donuts and cafe treats, and Vitality Bowls for health food and smoothies.
Are there fitness and wellness venues near Chip City?
Yes, nearby you can find Pure Barre and F45 Training gyms, Restore Hyper Wellness health club, European Wax Center for hair removal, and Rumble Boxing for boxing classes.
What other dining options are available near Chip City?
Near Chip City, you can enjoy dining at Butterbird for sandwiches and salads, Jersey Mike's Subs for fast food sandwiches, Chipotle Mexican Grill for Mexican food, and Kura Revolving Sushi Bar for sushi.
Brand Certified Facts from Chip City
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