Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Excelente servicio, siempre nos atienden muy bien y nos ayudan incluso a elegir, nos muestran lo nuevo y nos consienten mucho
DD
Daniel
5 days ago
1.0
I had a really disappointing experience. The staff, including a man with and a woman named were not polite or helpful at all. I felt ignored, and my order took over 30 minutes with no explanation. Customer service definitely needs improvement.
EE
Emely
5 days ago
1.0
There was one male employee with Afro haircut also there was women named Chloe they were very bad at customer service no respect and I waited my order more than 30 min
JS
Jonathan S
Jan 6, 2026
5.0
5 starts great shop, great vegan cookies, chocolate chip and other kind changes each week, great employees, worth it to sign up for rewards program . get free swag eventually
FK
Faisal Khan
Dec 21, 2025
5.0
Damian is super star helpful amazing chivon is super star great customer service welcome to everyone chole as well nice great customer service
What are the operating hours of Chip City in Watertown, MA?
Chip City is open from 12:00 PM to 9:00 PM Monday through Wednesday, and from 12:00 PM to 10:00 PM Thursday through Sunday.
What services does Chip City offer for ordering cookies?
Chip City offers in-store pickup, delivery, and same-day delivery services.
Where is Chip City located?
Chip City is located at 104 Bond Square, Watertown, MA 02472, USA.
What payment options are available at Chip City?
Chip City accepts payment via Apple Pay, cash, contactless payment, Mastercard, and Visa.
Can I view Chip City's cookie flavors online?
Yes, you can view the cookie flavors on Chip City's menu page at https://chipcitycookies.com/flavors.
How can I contact Chip City for customer service?
You can contact Chip City via email at Customerservice@chipcitycookies.com or call them at +1 339-205-3313.
What is the dress code when visiting Chip City?
The dress code at Chip City is casual.
What nearby places can I visit around Chip City in Watertown?
Around Chip City, you can visit popular spots such as Pokéworks for Hawaiian poke bowls, Blackbird Doughnuts for donuts and cafe treats, and Vitality Bowls for health food and smoothies.
Are there fitness and wellness venues near Chip City?
Yes, nearby you can find Pure Barre and F45 Training gyms, Restore Hyper Wellness health club, European Wax Center for hair removal, and Rumble Boxing for boxing classes.
What other dining options are available near Chip City?
Near Chip City, you can enjoy dining at Butterbird for sandwiches and salads, Jersey Mike's Subs for fast food sandwiches, Chipotle Mexican Grill for Mexican food, and Kura Revolving Sushi Bar for sushi.