Head to our Watertown ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
The atmosphere of this specific location is just perfect! Truly makes the whole experience that much sweeter. The staff is helpful and patient, even giving recommendations and giving me the time i needed to decide.
BP
Bloss P
Jan 10, 2026
1.0
I’m writing this review about a custom cake we ordered here for my child. We provided a photo of a cake we purchased last year from the Harvard Square Ben & Jerry’s as a reference. Unfortunately, the cake we received looked amateurish at best and was very disappointing.
My daughter had been looking forward to it and specifically asked for the same design because she loved it so much last year. She was in tears when she saw the cake we received. The small 6” cake is also in a large 10” cake box so it’s taking up so much room in the freezer! The very reason we got a smaller cake! I know not to get a cake here again!
NS
Nathan Smith
Oct 15, 2025
3.0
Ice cream was warm and melty, place was grimy, workers weren’t paying much attention. Sort of a high-schooler hangout, and ice cream if you really want it, but not the usual B&J quality right now.
DD
De
Sep 21, 2025
1.0
Unnecessary expensive
NM
noha meho
May 19, 2022
2.0
bad service most of the flavors were ran out I had sundae with no hot fudge and the vanilla ice cream was with no taste 😕
What types of ice cream specialties does Ben & Jerry's Watertown offer?
Ben & Jerry's Watertown offers euphoric flavors, chunks & swirls, non-dairy options, freshly baked waffle cones, sundaes, shakes, smoothies, hand packed pints, ice cream cakes, catering, and mobile catering services.
Where is Ben & Jerry's located in Watertown?
Ben & Jerry's is located at 103 Arsenal Yards Boulevard, Watertown, MA 02472, USA.
What are the store hours for Ben & Jerry's Watertown?
The store is open Monday to Thursday and Sunday from 12:00 PM to 10:00 PM, and Friday and Saturday from 12:00 PM to 11:00 PM.
Does Ben & Jerry's Watertown offer takeout or delivery services?
They offer in-store pickup and curbside pickup. Delivery is not available at this location.
What payment methods are accepted at Ben & Jerry's Watertown?
Ben & Jerry's accepts American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Can families and the LGBTQ community comfortably visit Ben & Jerry's Watertown?
Yes, Ben & Jerry's Watertown welcomes families and is LGBTQ friendly.
Is there a place to park or access public transit near Ben & Jerry's at Arsenal Yards?
Ben & Jerry's is situated within Arsenal Yards, close to Watertown Mall and local bus routes, making it easy to visit after shopping or commuting through Watertown.
What popular dining options are near Ben & Jerry's Watertown?
Nearby, you can enjoy dining at City Works, Frank Pepe Pizzeria Napoletana, Tori Jiro, Condesa Restaurante Mexicano, Shake Shack, Sweetgreen, and Kura Revolving Sushi Bar.
Are there entertainment venues close to Ben & Jerry's in Arsenal Yards?
Yes, Majestic 7 At Arsenal Yards and The Majestic cinema are nearby for you to catch a movie before or after enjoying ice cream.
What other shopping options are near Ben & Jerry's Watertown?
You can explore Old Navy, Nike Unite, Charlotte Russe, Victoria's Secret PINK, and Marcou Jewelers nearby for a variety of retail experiences.
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