Ben & Jerry’s

Reviews

• NS

  Nathan Smith

  Oct 15, 2025
  3.0
  Ice cream was warm and melty, place was grimy, workers weren’t paying much attention. Sort of a high-schooler hangout, and ice cream if you really want it, but not the usual B&J quality right now.
• DD

  De

  Sep 21, 2025
  1.0
  Unnecessary expensive
• PO

  Paul O'Neill

  Sep 1, 2025
  5.0
  Ben and Jerry's ice cream always sets a good standard for the sweet treats, but the staff here were the stars on our visit. They were patient and kind. Helped out when the toddler dropped a cone on the ground. Seemed busy but didn't rush us. Environment is upbeat with dancing music. Have been before, will come again. Was a great spot to visit, esp with the kiddo.
• TS

  T.Lee S

  Aug 23, 2025
  1.0
  STALE waffle cones at ELEVEN DOLLARS for a SMALL? HARD FAIL. Good service but completely unacceptable.
• AA

  Angel

  Jul 14, 2025
  1.0
  Prior to my recent experience, i had already had bad experiences in this location. First of the customer service is very much lacking. You walk in and nobody greets you, they all stand around talking to each other not taking anyones orders or acknowledging you. This happened on multiple occasions and doesn’t seem to change. When they finally took my order the only took down one order which took forever to complete due to their conversations with with other. I understand wanting to converse at work to pass time but the lack of service and attention is the real issue. When we finally got our orders it was not done correctly. We ordered a cookies and cream milk shake but when we got it, it was literally all milk. I will not be coming back to this location after the multiple chances of redemption i just cant allow myself to spend my money somewhere they clearly dont care about customer service.

Frequently Asked Questions About Ben & Jerry’s