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McDonald's

3.3
(794 reviews)

Business Details

117 W St, Ware, MA
01082, United States
(413) 967-3485
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
117 W St, Ware, MA
01082, United States

Hours

Reviews

3.3
794 reviews
5 stars
219
4 stars
161
3 stars
199
2 stars
68
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted frequent issues with incorrect or incomplete orders.

Food Quality

Feedback indicated that food quality was often poor, with complaints about cold items and incorrect preparation.

Customer Service

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms.
  • BB
    Blayze Barnes
    Feb 19, 2026
    1.0
    This is the slowest, most disorganized place I’ve ever witnessed. I’m not sure if an adult even works in the building. Wait times are crazy. No 3 people waiting, no drive through and the guy in front of me is well beyond 10 minutes of waiting for a single cheeseburger. Meanwhile, a lot of standing, talking, phone scrolling. 30 plus minutes waiting as a dasher for an order here while I write this……… crazy
  • CG
    C Gozdur
    Feb 7, 2026
    2.0
    The drive through line is always around the building. Not because it is the best location around but because it takes so so so long to get your food. I’m not sure if this location has different slower equipment than other locations but something is up. It is consistently taking literally forever. The same when dining inside or drive through. I cannot imagine why it takes so long.
  • AL
    Ashley Laviena
    Jan 31, 2026
    1.0
    The fries are cold, the soda is watery, and the employees have a bad attitude
  • LP
    Lucas Perez
    Dec 13, 2025
    1.0
    Took more than 17 minutes to get my soda still haven’t reseved won’t be eating her again
  • KF
    Kristen Farmer
    Dec 13, 2025
    3.0
    Contstant messing up order.. every time theres something wrong or missing

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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