Dunkin'

3.8
333 reviews
Decked Out Lattes
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Business Details

139 West St, Ware, MA
01082, United States
(413) 967-4666
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ware, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
139 West St, Ware, MA
01082, United States

Hours

Reviews

3.8
333 reviews
5 stars
160
4 stars
59
3 stars
56
2 stars
17
1 star
41

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.

Order Accuracy

There are mixed reviews regarding order accuracy, with many customers noting that their orders are often incorrect.

Staff Friendliness

While some customers praised the staff for being friendly and helpful, others reported rude service and a lack of attention.

Product Quality

The quality of food and drinks received mixed feedback, with some items being described as fresh and delicious, while others were noted as stale or poorly made.

Management Issues

Several reviews pointed to management problems, including staffing shortages and poor handling of customer complaints.
  • MW
    Mel Whitham
    Dec 21, 2025
    2.0
    Mobile orders are not ready when you get there.
  • JK
    Jane kk
    Dec 17, 2025
    4.0
    I went there twice today.One through the drive through an ordered on my app and it was ready when I got to the window which was good.The second time I went there.I went to get a gift card.There were none out, and they had to get some out from under-the-counter, which was probably only 15.And he said , that's all they had , luckily , I got one
  • TS
    Tavee Shaye
    Dec 17, 2025
    5.0
    They are always usually very busy but they seem to get the food out fairly fast. The staff are friendly and inviting
  • CI
    Cody Ivers
    Aug 3, 2025
    1.0
    The wait time here is always absolutely insane… today I spent 35 minutes in the drive thru line for two drinks and hash browns and it’s the last time I’ll waste my time at this location. By the time I got to the window and received my drinks, I was told my food would be right out. I saw a bag on the rack waiting and had a feeling it was mine. Meanwhile I waited an additional almost 10 minutes before they handed me the bag waiting on the rack. There had to have been 6+ people working inside from what I could see and they still can’t properly handle the incoming business. I’ve seen lesser staffed locations handle the same work load so I can only assume it’s a management issue. Go to literally any other location if you can or support another business
  • LL
    luckeyboi30
    Aug 2, 2025
    1.0
    Review after review referencing the wait times as a problem yet nothing changes. How is it that you can have 10 people working and the drive-through is still to the road with no movement? I sat in line for two minutes and only one car had their order completed. Keep in mind there's probably 15 cars in line… What a mess!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 139 West St, Ware, MA?

Dunkin' in Ware, MA is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Ware, MA offer drive-thru service?

Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.