McDonald's

Reviews

• MM

  MJ

  Apr 4, 2026
  1.0
  I am so disgusted with this location! Employees are rude and condescending, some don’t wear uniforms and look dirty…like they need to take a shower! I’ve seen them also not wearing gloves, being on their phones, just standing there and then proceed to touch food! Always dirty inside…..sticky floors with trash on floor and tables always have crumbs, ketchup and soda splattered everywhere! Today, they messed up on our order again. We ordered 2 large fries and what they gave us were half empty! The sandwiches were so small, the bread was bigger than the actual burger, on all 2 sandwiches. We had to open the sandwich to find the actual burger because we thought it was all bread. We noticed this when we got back. This happens all the time at this location! They never get our orders right and they have gotten so expensive! And not one person in here speaks a word of English! They are all scammers who just want to take our money!! They will most likely respond to this, like other locations, if you read their reviews, which is auto-generated, saying to contact corporate and explain to them what happened….BUT……mcdonald’s at 789 Main St in Waltham, Ma…..you all know, and I know, how UNACCEPTABLE THIS IS AND THAT IT HAPPENS EVERY SINGLE TIME! YOU MUST BE HELD ACCOUNTABLE!!! If you read mcdonald’s responses and at other locations, they are pretty much shrugging their shoulders, not accepting responsibility and saying, oh well, if you have a problem, contact corporate, not my problem! BUT IT IS YOUR PROBLEM!!!! You are all a disgrace!
• DL

  Dharian Lopez

  Mar 22, 2026
  1.0
  They put cheese on my cheeseburger.
• SW

  Sean Westgate

  Mar 20, 2026
  5.0
  This is about as good as a McDonald's gets. It's really clean and all fresh inside. Ordering was a breeze. It was fast as usual and the burger I got which was that big Arch promotional burger came out in great shape. That wasn't a huge fan of the burger however and I won't be getting it again. It's too big! And it tasted okay but I would have liked more onion flavor.
• CC

  Carlos Castro

  Mar 18, 2026
  1.0
  You need to wait 30 minutes to have your food here. McDonald's is no longer a fast-food restaurant.
• BB

  Brian Belliveau

  Mar 6, 2026
  1.0
  Ordered ham egg n cheese with hashbrown and tiny small OJ for almost $10z. Didn’t receive the hashbrown and the sandwich tastes like crap. McDonalds is a joke

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