Jimmy John's

Reviews

• AH

  Alexander Hosage

  Mar 30, 2026
  1.0
  Awful customer service! I work near and until today would buy subs for lunch weekly. I order the same sandwich. Today the toasted sandwich was soggy and not the same. I brought it back to the store to show them. I was told that’s the way it’s supposed to be and if they remake it’s going to be soggy again. You lost a customer! I know what the sandwich is supposed to be. I ordered it 100x times from across the street. Not going to spend $20 for a sandwich that sucks and then be told it’s supposed to suck. I feel bad for the owners. They would be appalled at the interaction.
• VB

  Vipul Bhagat

  Mar 14, 2026
  5.0
  quick in and out for sandwiches. Perfect for lunch-breakfast from work if you are around the area.
• BS

  Billy Smith

  Mar 7, 2026
  5.0
  I had the ultimate Italian sub, this location in Waltham is very clean , best franchise location I’ve dined.
• KJ

  Kevin Jordan

  Feb 23, 2026
  3.0
  Expensive for bread Today I ordered a sandwich and got the wrong one while I was there. Have I provided enough evidence? A hunters sandwich is roast beef, not Ham
• MM

  Mac Miller

  Feb 3, 2026
  5.0
  The establishment was fairly clean. The service was quick. The price was reasonable. The order taker Constanza was very polite and friendly. I got the kickin chicken ranch wrap. It was pretty dang good.