Awful customer service! I work near and until today would buy subs for lunch weekly. I order the same sandwich. Today the toasted sandwich was soggy and not the same. I brought it back to the store to show them. I was told that’s the way it’s supposed to be and if they remake it’s going to be soggy again. You lost a customer! I know what the sandwich is supposed to be. I ordered it 100x times from across the street. Not going to spend $20 for a sandwich that sucks and then be told it’s supposed to suck.
I feel bad for the owners. They would be appalled at the interaction.
VB
Vipul Bhagat
Mar 14, 2026
5.0
quick in and out for sandwiches. Perfect for lunch-breakfast from work if you are around the area.
BS
Billy Smith
Mar 7, 2026
5.0
I had the ultimate Italian sub, this location in Waltham is very clean , best franchise location I’ve dined.
KJ
Kevin Jordan
Feb 23, 2026
3.0
Expensive for bread
Today I ordered a sandwich and got the wrong one while I was there.
Have I provided enough evidence?
A hunters sandwich is roast beef, not Ham
MM
Mac Miller
Feb 3, 2026
5.0
The establishment was fairly clean. The service was quick. The price was reasonable. The order taker Constanza was very polite and friendly. I got the kickin chicken ranch wrap. It was pretty dang good.
This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: