Wendy's

Reviews

• DM

  Dana McLaughlin

  Feb 22, 2026
  1.0
  Splendid restaurant I’ve been going to for years currently Completely ruined by the choice to replace the drive through order-taking with an AI. It does not work, change it back to a human immediately Edit to note that while the drive through bot was inoperational, the staff were Excellent, and got everything sorted for us. Took easily twice as long as it would have if ordering had worked, but I must shout out their incredible work and kindness
• SL

  Star Locks

  Feb 15, 2026
  5.0
  Always tasty!
• RM

  Ray Miller

  Feb 10, 2026
  1.0
  I pulled up to the Wendy’s drive-through on Main Street in Waltham and ordered two large Diet Dr Peppers and six mini Frostys, each with a free Frosty keychain I bought to support a cancer donation. I was just trying to bring Frostys back for my kids, but the whole experience was a nightmare. I sat in the drive-through for 15 minutes because the employee couldn’t figure out how to remove the Frostys from my bill due to the keychains. When I handed him my credit card and the keychains, he dropped everything on the ground, and I had to squeeze out of my truck in a tight space, bend down, and pick everything up for him. They just sat on the counter for 15 minutes while people behind me were honking, waiting for their orders. Eventually, since he couldn’t fix the bill, he gave me everything for free, said “have a nice day,” and closed the window—but forgot to give me back my credit card and my keychain. Definitely not the service I expected.
• ST

  Shawn Tierney

  Jan 31, 2026
  3.0
  Some times it's a 5 star, great fresh fast food. If you don't check your bag and verify your food is in the bag , you will 50% of the time be missing food. Every 5th visit your food won't be fresh. 3 Star for this in my opinion. For the price should it be less or more?
• BA

  Ben Albert

  Jan 24, 2026
  1.0
  Placed a mobile order for this store and waited for 10 minutes at the drive through for the AI to connect me to a person before giving up and canceling my order. When I canceled the order the app said my order was picked up instead of canceled so Wendy’s basically stole my money.

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