Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,384 reviews
5 stars
481
4 stars
307
3 stars
201
2 stars
110
1 star
285
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and indifferent staff, with several experiences of being ignored or treated poorly.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and confusion with mobile and drive-thru orders.
Speed of Service
Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or improperly cooked items.
AI Ordering Issues
The AI drive-thru system received negative feedback for causing confusion and order errors, with many customers preferring human interaction.
- ECEdward CohenNov 16, 20251.0consistently the worst run Wendy’s I have ever visited, with no quality control whatsoever, the food is always wrong, cold, raw, room temperature, or something is missing from the order, and it honestly feels like it is their goal to make the food incorrectly; orders are frequently incorrect or incomplete, the fries and sandwiches often taste like they have been sitting around or re-dropped, the drive thru line regularly wraps around the building with long waits at the speaker and at the window, and the staff are always rude, confused, and unpleasant to deal with, acting like they do not care at all about basic accuracy or customer service.
- EMErnesto MunizNov 14, 20252.0There is always a problem with my order or they are always out of stock on certain drink options and the solution is to shrug and tell the customer to pick a soda instead. The attitude of the drive thru staff is very off putting and it almost seems like they could care less and want to just get you out so they can attend the next customer. As a former Wendy’s Supervisor I believe some adequate retraining on customer service would help this location significantly. Contemplating ever returning.
- RERiley EigeNov 7, 20251.0Poor service. Gross restaurant. “Fast food” apparently means a 25 minute wait.
- DPDavid PintoNov 3, 20251.0This is the worst place I've ever been. The customer service is terrible and the manager is extremely aggressive with the staff.
- JFJeffnaida FredericOct 31, 20251.0worst wendy’s ever, do better. The staff don’t even know how to do their job, mad rude don’t even bother going to that place if i could give it a zero i would. I wanted to order a simple meal they got everything wrong and overcharge me. This ruined my whole mood.
Frequently Asked Questions About Wendy's
Is 806 Main Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Waltham, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Waltham, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (781) 899-2795.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 806 Main Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Waltham, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 806 Main Street, Waltham, MA?
The drive-thru is open Monday through Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, the Wendy's at 806 Main Street serves breakfast, lunch, and dinner.
How can I order Wendy's food online or via an app?
You can order food online at https://order.wendys.com or download the Wendy's app from the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's has a drive-thru service available during its operating hours.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-store upon request.
Does this Wendy's offer delivery and takeout services?
Yes, delivery and takeout are available at this Wendy's location. You can check delivery availability on the app or the website.
What nearby places can I visit around Wendy's at 806 Main Street?
Nearby places include Josephs Two, an American restaurant known for breakfast and brunch, Watch City Petrol gas stations for fueling needs, and CVS Pharmacy for medical supplies.
Are there convenient gas stations near Wendy's for customers who are driving?
Yes, several gas stations like Watch City Petrol, Mobil, Exxon, and Gulf are located close to Wendy's, convenient for customers traveling by car.
Can I visit other fast food or burger restaurants near Wendy's at 806 Main Street?
Yes, McDonald's is a nearby fast food and burger restaurant you can visit in the area around Wendy's.