Panera Bread

3.7
538 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Waltham is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1100 Lexington Street, Waltham, MA
02452, United States

Hours

Reviews

3.7
538 reviews
5 stars
240
4 stars
118
3 stars
60
2 stars
38
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy, long wait times, and unprofessional staff behavior.

Food Quality

While some customers enjoyed the food, others found it overpriced, poorly prepared, or lacking in flavor.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and restrooms, and some even reported rodent sightings.

Customer Service

Mixed feedback on customer service; some praised individual staff members while others experienced rudeness and lack of attention.

Atmosphere

The atmosphere was described as pleasant by some, but others noted noise levels and cleanliness detracted from the dining experience.
  • WE
    Wall .E
    Nov 15, 2025
    5.0
    Today is Sat, Nov 15 2025 evening, This place right very now, with current manager is pretty good. I can see how hard he and people under his guidance work. It is a pleasure to see this place getting to be better than it was. Small guy - big difference! Everyone is polite and caring : ) Top notch customer service. (Not likenit was before when nobody was noticing you waiting). Thank you!
  • EI
    Edo Insanic
    Oct 12, 2025
    2.0
    service messed up our order. no appologies no rush to fix it. feltt aken foe granted
  • PM
    paul marchion
    Sep 26, 2025
    5.0
    we love it there. I go with my dauhger every weekk
  • FD
    Florence Downning
    Sep 3, 2025
    1.0
    The workers are not having it there. Not sure if it's because of the company or if they hate the customers. I'd honestly understand both but I won't be returning there. Also, asked for my order was given an order that was not mine. Went back to return it and they acted like it was my fault.
  • RR
    Randy Diaz (RD)
    Aug 24, 2025
    4.0
    First time visiting Panera Bread, and I was shocked at how delicious their food was. The staff was friendly and restaurant was clean. Just be careful washing your hands with hot water. The water was burning hot.

Frequently Asked Questions About Panera Bread

Does Panera Bread Waltham accept reservations?

No, Panera Bread Waltham does not accept reservations.

What are the opening hours of Panera Bread Waltham?

Panera Bread Waltham is open Monday to Friday from 6:00 AM to 9:30 PM, Saturdays from 7:00 AM to 9:30 PM, and Sundays from 7:00 AM to 8:00 PM.