CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Waltham is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally found the food to be fresh and tasty, though there were complaints about bugs and missing ingredients in some orders.
Service Issues
There were numerous reports of poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables, restrooms, and even pest issues.
Customer Service
While some customers praised individual staff members for their friendliness and helpfulness, many others reported dismissive attitudes and lack of accountability from management.
HM
harry myler
6 days ago
1.0
food was obviously rushed since the order was ready so fast on doordash, got rotten lettuce in my sandwich, missing bacon i paid extra for, stale french bread, Ordered tuesday around 6
DT
Dazhi Tan
Dec 20, 2025
5.0
I’ve heard quite a lot of negative news around Panera Bread recently, but I think this place is different. The food is generally fresh and tasty for the price. The staff are very nice and friendly. I forgot to pick up part of my dine-in order and they would walk around the entire restaurant to find me and remind me to pick up the rest. Definitely beyond my expectations.
MM
MarkM3110
Dec 17, 2025
5.0
Tis the season for soup and roast beef sandwiches. As always the staff and services at Panera is excellent. Food is great since it's made fresh on-site
SA
Subiichiiq A
Dec 16, 2025
1.0
Terrible experience. This is the second time I’ve found bugs in my soup, which is completely unacceptable. What made it worse was the manager’s response—no apology, no concern. He simply said, “I credited your full order. Anything else you want me to do?” Also, tried to blame the delivery driver.
That attitude was dismissive and unprofessional. Finding bugs in food is a serious issue, and the lack of accountability or empathy from management made this experience even worse. I won’t be returning, and I hope Panera takes food safety and customer service more seriously
WE
Wall .E
Nov 15, 2025
5.0
Today is Sat, Nov 15 2025 evening, This place right very now, with current manager is pretty good. I can see how hard he and people under his guidance work.
It is a pleasure to see this place getting to be better than it was.
Small guy - big difference! Everyone is polite and caring : )
Top notch customer service. (Not likenit was before when nobody was noticing you waiting).
Thank you!
No, Panera Bread Waltham does not accept reservations.
What are the opening hours of Panera Bread Waltham?
Panera Bread Waltham is open Monday to Friday from 6:00 AM to 9:30 PM, Saturdays from 7:00 AM to 9:30 PM, and Sundays from 7:00 AM to 8:00 PM.
Does Panera Bread Waltham offer delivery and pickup services?
Yes, Panera Bread Waltham offers delivery and pick up services, including Rapid Pick-Up for online orders.
What meals are served at Panera Bread Waltham?
Panera Bread Waltham serves breakfast, lunch, brunch, and dinner.
What type of food specialties does Panera Bread Waltham offer?
They offer specialties such as You Pick Two, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
What payment options are accepted at Panera Bread Waltham?
Panera Bread Waltham accepts American Express, cash, Discover, MasterCard, and Visa.
Does Panera Bread Waltham have a drive-thru service?
No, this location does not have a drive-thru.
What nearby dining options are available near Panera Bread Waltham?
Nearby dining options include McDonald's, Chipotle Mexican Grill, ZENSHI Handcrafted Sushi, Boston Market, Bonfire Indian Grill, Banh Mi Oi, and Friendly's. Customers can easily visit these places before or after their meal at Panera Bread.
What nearby services can customers access when visiting Panera Bread Waltham?
Customers can access services nearby including ATI Physical Therapy, Verizon stores, various banks like Citizens Bank and Chase Bank, hair salons like Hair Cuttery, and pharmacies such as Star Market Pharmacy.
Which nearby retail stores are located around Panera Bread Waltham?
Nearby retail stores include GameStop, KeyMe Locksmiths, Macy's Liquors, dressbarn, and Glendale PKGE Store. These stores offer opportunities for shopping before or after dining at Panera Bread.