Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, both in-store and at the drive-thru.
Staff Attitude
Feedback varied on staff friendliness, with some praising politeness while others noted rudeness and lack of attention.
Food Quality
Many reviews mentioned issues with food temperature and quality, including cold items and incorrect orders.
Cleanliness
The restaurant's cleanliness was a mixed bag; some found it clean and inviting, while others reported dirty tables and poor overall hygiene.
Atmosphere
The layout and atmosphere received criticism for being outdated and uninviting, with suggestions for improvement.
CO
Cat O
Jan 5, 2026
1.0
The staff early AM has a team member that needs to go. She’s an older woman who literally told me “If I don’t like her attitude then don’t come here” this employee is truly unique. Please fire her and hire someone who knows how to say “Good Morning”
I was only coming to pick up a delivery order. Please hire some new staff.
DG
David Gilderhus
Jan 3, 2026
1.0
Brand new beautiful McDonald’s but can’t get their frozen Coke machine set correctly. Have gotten 4 frozen cokes over the past month and they are super dark and weigh about 3 lbs each. Initially, I thought maybe it was just a one off and the machine was being funky, but after a month now and still getting the same type of frozen Coke. Maybe more training on machines is needed. Won’t be ordering anymore frozen cones from here…
ET
El volcán de los números Tv
Dec 31, 2025
1.0
Never go buy from this store. It’s always disgusting and smelly, and the service is always closed. They don’t even post their hours, and I don’t know why it’s open at two in the morning. The food is trash—don’t buy there.
DT
Danny Thibeault
Dec 25, 2025
1.0
They shut down early on Christmas Eve, no one was in the building and the drive through was busy. We placed a mobile order for curbside pickup and did not get a refund. Could’ve at least put up a sign.
TG
Tom Guerin
Dec 19, 2025
1.0
If I'm being generous, they just haven't gotten their act together after the renovation. 40 minutes for cold nuggets is not acceptable for fast food. I could have gone to the grocery store, bought ingredients, cooked them, and eaten them in that time.
What are the daily operating hours of McDonald's in Waltham, MA?
McDonald's in Waltham, MA is open every day from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Does this McDonald’s location offer delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:00 PM. You can order online via their delivery URL.
Are drive-thru services available at this McDonald’s?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM, extended until midnight on Fridays and Saturdays.
What types of pickup and delivery services does this McDonald’s offer?
They offer curbside pickup, regular delivery, same-day delivery, and no-contact delivery options.
What payment options can I use at this McDonald's location?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, or Visa.
Is there a McDonald's app available to order food from this location?
Yes, the McDonald's App is available on both iOS and Android platforms for convenient ordering.
Does this McDonald's location offer free WiFi?
Yes, free WiFi is available at this location along with services like drive-thru and gift cards.
How can nearby locations like Joseph's Two enhance my visit to this McDonald's?
After enjoying a meal at McDonald's, you can visit Josephs Two, a nearby American restaurant specializing in breakfast and brunch for a varied dining experience.
What nearby transit or service points can help me locate McDonald's on 789 Main St?
Nearby points like the United States Postal Service and banks such as M&T Bank and People's United Bank are nearby landmarks that can guide you to McDonald's at 789 Main St.
Are there other fast food restaurants close to this McDonald's location?
Yes, Wendy's is a nearby fast food and burger restaurant, providing alternative quick dining options close to McDonald's.