McDonald's

3.7
1419 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
789 Main St, Waltham, MA
02453, United States

Hours

Reviews

3.7
1,419 reviews
5 stars
560
4 stars
318
3 stars
256
2 stars
101
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in-store and at the drive-thru.

Staff Attitude

Feedback varied on staff friendliness, with some praising politeness while others noted rudeness and lack of attention.

Food Quality

Many reviews mentioned issues with food temperature and quality, including cold items and incorrect orders.

Cleanliness

The restaurant's cleanliness was a mixed bag; some found it clean and inviting, while others reported dirty tables and poor overall hygiene.

Atmosphere

The layout and atmosphere received criticism for being outdated and uninviting, with suggestions for improvement.
  • CO
    Cat O
    Jan 5, 2026
    1.0
    The staff early AM has a team member that needs to go. She’s an older woman who literally told me “If I don’t like her attitude then don’t come here” this employee is truly unique. Please fire her and hire someone who knows how to say “Good Morning” I was only coming to pick up a delivery order. Please hire some new staff.
  • DG
    David Gilderhus
    Jan 3, 2026
    1.0
    Brand new beautiful McDonald’s but can’t get their frozen Coke machine set correctly. Have gotten 4 frozen cokes over the past month and they are super dark and weigh about 3 lbs each. Initially, I thought maybe it was just a one off and the machine was being funky, but after a month now and still getting the same type of frozen Coke. Maybe more training on machines is needed. Won’t be ordering anymore frozen cones from here…
  • ET
    El volcán de los números Tv
    Dec 31, 2025
    1.0
    Never go buy from this store. It’s always disgusting and smelly, and the service is always closed. They don’t even post their hours, and I don’t know why it’s open at two in the morning. The food is trash—don’t buy there.
  • DT
    Danny Thibeault
    Dec 25, 2025
    1.0
    They shut down early on Christmas Eve, no one was in the building and the drive through was busy. We placed a mobile order for curbside pickup and did not get a refund. Could’ve at least put up a sign.
  • TG
    Tom Guerin
    Dec 19, 2025
    1.0
    If I'm being generous, they just haven't gotten their act together after the renovation. 40 minutes for cold nuggets is not acceptable for fast food. I could have gone to the grocery store, bought ingredients, cooked them, and eaten them in that time.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's in Waltham, MA?

McDonald's in Waltham, MA is open every day from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald’s location offer delivery and what are the delivery hours?

Yes, delivery is available daily from 6:00 AM to 11:00 PM. You can order online via their delivery URL.