Brand Certified
Five Guys
4.2(611 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
1030 Main Street, Waltham, MA
02451, United States
Certified by Five Guys • Feb 22, 2026
(781) 647-0555
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/1030-main-street
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1030 Main Street in Waltham is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.2
611 reviews
5 stars
331
4 stars
168
3 stars
49
2 stars
16
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are inconsistent, with reports of rude staff, long wait times, and poor order accuracy.
Food Quality
While some customers praise the burgers and fries, others report issues with food preparation, including burnt items and incorrect orders.
Cleanliness
The restaurant's cleanliness is frequently criticized, with mentions of dirty floors and unsanitary conditions.
Staff Attitude
Feedback indicates a mix of friendly and indifferent staff interactions, with some customers feeling ignored or poorly treated.
- DPDominick PelusoDec 14, 20252.0The employees here seem to not give a damn about their work. I told the lady that she got the toppings wrong on the receipt and she acknowledged it and gave me the order wrong anyways. I had to wait to get the toppings in a cup, then open the burger and change them all; a huge mess and a terrible experience. Five guys is too expensive for this.
- ECEdward CohenNov 16, 20251.0Burgers always burnt dry and nasty. Barely got a fair amount of fries.
- EBEsther BlendinhaNov 9, 20255.0The employees were super nice and friendly. And the food delicious 😋
- GGGNov 9, 20251.0Bad location always burning the cheeseburgers and never put the correct portion of fries. This is a "large" portion the size of a small.
- EEEst2010Nov 4, 20251.0I asked for a little bacon cheeseburger and was over charged for the regular bacon cheeseburger. The girl at the register was rude and talking who knows what with the other workers in Spanish. My burger was basically uncooked!! Unbelievable service and I was super nice the whole time
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Waltham accept reservations?
Five Guys in Waltham does not accept reservations.
What are the hours for dining in at Five Guys Waltham?
Five Guys Waltham is open daily from 11:00 AM to 10:00 PM for dine-in service.
Is delivery available from Five Guys in Waltham and what are their delivery hours?
Yes, delivery is available daily from 10:00 AM to 9:30 PM via their online ordering platform.
Can I customize my burger or milkshake at Five Guys Waltham?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment methods are accepted at Five Guys Waltham?
Five Guys Waltham accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is Five Guys Waltham family-friendly and do they accommodate children?
Yes, Five Guys Waltham welcomes children and offers high chairs and a children's menu.
Does Five Guys in Waltham offer gluten-free options?
Several menu items are available without gluten-containing buns or wraps, but please note potential cross-contamination; check the allergen chart for details.
Where can I find Party City Main Street Marketplace near Five Guys Waltham?
Party City Main Street Marketplace is located nearby, making it convenient to shop for party supplies before or after enjoying a meal at Five Guys.
Is there a Chipotle Mexican Grill near Five Guys Waltham?
Yes, Chipotle Mexican Grill is close by, providing an alternative or additional dining option in the area.
Are there nearby healthcare services close to Five Guys in Waltham?
Yes, Aspen Dental, AFC Urgent Care, Smiley Dental, and Doctors Express are nearby for dental and urgent care needs, convenient for Waltham visitors.
Brand Certified Facts from Five Guys
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Certified February 22, 2026Yext Knowledge Graph
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