Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1030 Main Street in Waltham is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
605 reviews
5 stars
329
4 stars
167
3 stars
47
2 stars
15
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and disorganization.
Food Quality
While many praised the burgers and fries, there were complaints about food being overcooked, cold, or incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.
Staff Performance
Feedback on staff was mixed; some employees were noted for being friendly and efficient, while others were criticized for being indifferent or unhelpful.
Order Accuracy
Multiple customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
- ECEdward CohenNov 16, 20251.0Burgers always burnt dry and nasty. Barely got a fair amount of fries.
- EBEsther BlendinhaNov 9, 20255.0The employees were super nice and friendly. And the food delicious 😋
- GGGNov 9, 20251.0Bad location always burning the cheeseburgers and never put the correct portion of fries. This is a "large" portion the size of a small.
- EEEst2010Nov 4, 20251.0I asked for a little bacon cheeseburger and was over charged for the regular bacon cheeseburger. The girl at the register was rude and talking who knows what with the other workers in Spanish. My burger was basically uncooked!! Unbelievable service and I was super nice the whole time
- LLLydia LOct 25, 20251.0The person who took our order either needs to be re-trained on customer interactions or find another job. When we walked in he was talking to his coworker. As we approached the counter, he looked at us, turned his back to us, and continued talking to his coworker. When he decided he was ready to take our order, he came to the register with absolutely no welcoming or positive energy whatsoever. The cherry on top (or the nail in the coffin) was getting a large fry and having half of them be obviously twice-fried.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Waltham accept reservations?
Five Guys in Waltham does not accept reservations.
What are the hours for dining in at Five Guys Waltham?
Five Guys Waltham is open daily from 11:00 AM to 10:00 PM for dine-in service.
Is delivery available from Five Guys in Waltham and what are their delivery hours?
Yes, delivery is available daily from 10:00 AM to 9:30 PM via their online ordering platform.
Can I customize my burger or milkshake at Five Guys Waltham?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment methods are accepted at Five Guys Waltham?
Five Guys Waltham accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is Five Guys Waltham family-friendly and do they accommodate children?
Yes, Five Guys Waltham welcomes children and offers high chairs and a children's menu.
Does Five Guys in Waltham offer gluten-free options?
Several menu items are available without gluten-containing buns or wraps, but please note potential cross-contamination; check the allergen chart for details.
Where can I find Party City Main Street Marketplace near Five Guys Waltham?
Party City Main Street Marketplace is located nearby, making it convenient to shop for party supplies before or after enjoying a meal at Five Guys.
Is there a Chipotle Mexican Grill near Five Guys Waltham?
Yes, Chipotle Mexican Grill is close by, providing an alternative or additional dining option in the area.
Are there nearby healthcare services close to Five Guys in Waltham?
Yes, Aspen Dental, AFC Urgent Care, Smiley Dental, and Doctors Express are nearby for dental and urgent care needs, convenient for Waltham visitors.