Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waltham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff and long wait times for orders.
Employee Attitude
Several reviews highlighted unprofessional behavior from employees, including being on their phones and ignoring customers.
Order Accuracy
Many customers experienced issues with incorrect orders, both for in-store and online purchases.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service during their visits.
Pricing Concerns
Multiple reviews mentioned high prices compared to other locations, leading to dissatisfaction.
KI
Katerina Ivannikova
Dec 2, 2025
5.0
Thanks to the guy from this morning! You made my day :)
(Raspberry croissants and hot cappuccino)
JJ
joy jarvis
Nov 14, 2025
1.0
employee dumped out the coffee into the trash. then when in the trash and picked up the cups and took the stickers off and put them on a new cup. gross
TH
Teresa Hazard
Nov 6, 2025
1.0
The people there are rude everytime I come here I have a bad experience and I barely go here I probably come here 5 times a year ..... they dont care at all about good services
MG
MaryJay Garay
Oct 10, 2025
1.0
There is a female employees who is on her phone every time I come in, she always has a bad attitude and rude faces to customers for asking for the simplest things. She’s Latina with Long fake nails and always ignoring customers. I stood at the register for almost 10 minutes before someone took my order. It wasn’t busy at all and she saw me standing there and didn’t say and word or come to take my order all she was doing was leaning on the counter and texting. Whoever is in charge should fire her for how she treats customers and for how lazy she is. She is one of the reasons I stopped coming to this location because whenever she’s working I get bad service and dirty looks from her mind you I am always kind when we interact with her but she’s always got a bad attitude and it’s so unprofessional.
BF
Bee Foster
Oct 1, 2025
5.0
My FAVORITE Dunkin. The workers are always friendly and it’s a great place to begin my morning❤️
What are the opening hours of Dunkin' in Waltham, MA?
Dunkin' in Waltham, MA is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Where is Dunkin' in Waltham, MA located?
Dunkin' is located at 49 River St, Middlesex, Waltham, MA 02453, USA.
What types of meals are served at Dunkin' Waltham?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are some specialties of Dunkin' in Waltham?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can customers order ahead using a mobile app at Dunkin'?
Yes, customers can order ahead using the Dunkin' mobile app available on Apple and Android devices for a fast grab-and-go experience.
Are there any nearby points of interest customers can visit before or after Dunkin'?
Customers can visit nearby places such as Karen Pryor Academy, Sunshine Books, and Oriental Jade Spa before or after their visit to Dunkin'.
Is there a place nearby where I can pick up or shop for bridal clothing after visiting Dunkin'?
Yes, Cornerstone Bridals, a bridal and clothing store, is located near Dunkin' in Waltham, MA.
Where can I go for a quick lunch sandwich near Dunkin'?
D'Angelo Grilled Sandwiches, a sandwich shop and fast food restaurant, is nearby and offers quick lunch options.
What is the best way to find Dunkin' if I am near the Colonial Shopping Center?
Dunkin' is located near the Colonial Shopping Center, a popular shopping destination in Waltham, MA, making it convenient for shoppers to grab coffee and breakfast.