Dunkin'

4.0
442 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waltham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
75 3rd Ave, Waltham, MA
02451, United States

Hours

Reviews

4.0
442 reviews
5 stars
224
4 stars
89
3 stars
67
2 stars
25
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or confused employees.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Cleanliness

Feedback on cleanliness was mixed; some customers noted clean environments while others reported dirty tables and restrooms.

Food and Drink Quality

Several customers expressed dissatisfaction with the quality of food and drinks, mentioning burnt coffee and stale items.

Mobile Ordering Issues

Numerous reviews indicated problems with mobile ordering, including delays and unfulfilled orders.
  • AR
    Austin Ruffin
    Nov 28, 2025
    5.0
    10/10 ☕
  • BG
    Benjamin Guan-Kennedy
    Nov 26, 2025
    2.0
    Men's restroom needs to be cleaned.
  • PR
    Paul Rogers
    Oct 26, 2025
    5.0
    Dunkin, what more can I say? Our service and food was as expected. Staff prepared our order quickly. A visit to Dunkin is a must when visiting Massachusetts!
  • UU
    Uday
    Sep 29, 2025
    1.0
    I placed a mobile order at this location and it was handled very poorly. They made the coffee first and then took their time with the rest of the order, without even calling my name when it was ready. By the time everything was finally done, the coffee was already cold. Both the avocado toast and bagel were charred and burnt, which made them almost inedible. The tables were dirty, there were no napkins available, and the staff showed no interest in being helpful or friendly. Everyone behind the counter looked frustrated and miserable to be there, and it really showed in the service. Easily one of the worst Dunkin’ experiences I have had.
  • CT
    Carlos Tirado
    Sep 19, 2025
    5.0
    Friendly customer service. Excellent coffee!

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Waltham, MA?

Dunkin' in Waltham, MA is open Monday to Friday from 4:30 AM to 7:00 PM, Saturday from 5:00 AM to 5:00 PM, and Sunday from 6:00 AM to 4:30 PM.

What breakfast and lunch options does Dunkin' offer?

Dunkin' serves breakfast, lunch, and brunch including coffee, espresso, breakfast sandwiches, donuts, and tea with over 50 varieties of donuts and numerous premium beverages.