Dunkin'

4.0
438 reviews
Decked Out Lattes
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Business Details

75 3rd Ave, Waltham, MA
02451, United States
(781) 890-2936
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waltham, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
75 3rd Ave, Waltham, MA
02451, United States

Hours

Reviews

4.0
438 reviews
5 stars
221
4 stars
89
3 stars
67
2 stars
24
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising fast and friendly service while others report slow service and order inaccuracies.

Cleanliness

Several reviews mention dirty tables and disorganized conditions, indicating a need for better cleanliness and maintenance.

Food Quality

Feedback on food quality is inconsistent, with some customers enjoying the breakfast items while others complain about burnt or stale food.

Mobile Ordering Issues

Many customers experienced problems with mobile orders, including delays and incorrect items, suggesting a need for improved order management.

Staff Attitude

Staff attitude varies significantly, with some customers noting friendly and helpful service, while others report rude or indifferent behavior.
  • PR
    Paul Rogers
    Oct 26, 2025
    5.0
    Dunkin, what more can I say? Our service and food was as expected. Staff prepared our order quickly. A visit to Dunkin is a must when visiting Massachusetts!
  • UU
    Uday
    Sep 29, 2025
    1.0
    I placed a mobile order at this location and it was handled very poorly. They made the coffee first and then took their time with the rest of the order, without even calling my name when it was ready. By the time everything was finally done, the coffee was already cold. Both the avocado toast and bagel were charred and burnt, which made them almost inedible. The tables were dirty, there were no napkins available, and the staff showed no interest in being helpful or friendly. Everyone behind the counter looked frustrated and miserable to be there, and it really showed in the service. Easily one of the worst Dunkin’ experiences I have had.
  • CT
    Carlos Tirado
    Sep 19, 2025
    5.0
    Friendly customer service. Excellent coffee!
  • KW
    Ken Ward
    Sep 11, 2025
    1.0
    I asked for a dunkalatte with an extra shot and she absolutely did not give me the extra shot...I don't understand how chil fil a is that good and you guys can't even make a coffee is under 6 min?
  • EC
    Elizabeth Caulkins
    Aug 26, 2025
    2.0
    Something changed here in the past few months. The coffee always tastes burnt recently. Not worth a trip. Food is usually fine.
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Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Waltham, MA?

Dunkin' in Waltham, MA is open Monday to Friday from 4:30 AM to 7:00 PM, Saturday from 5:00 AM to 5:00 PM, and Sunday from 6:00 AM to 4:30 PM.

What breakfast and lunch options does Dunkin' offer?

Dunkin' serves breakfast, lunch, and brunch including coffee, espresso, breakfast sandwiches, donuts, and tea with over 50 varieties of donuts and numerous premium beverages.